E-mails

[Molehole]

I am using Windows Vista and Windows Mail. most of my e-mails are OK but
recently I have been getting the sound notification of a new message and the
note at the bottom of the 'mail'page saying I have 1 new message but it is no
where to be seen. I have checked 'deleted', 'junk mail' and all my message
rules but I cannot solve this problem which has only just started in the last
few days.
Can any one help please.

 

[mac]

I am using Windows Vista and Windows Mail. most of my e-mails are OK but
recently I have been getting the sound notification of a new message and
the
note at the bottom of the 'mail'page saying I have 1 new message but it is
no
where to be seen. I have checked 'deleted', 'junk mail' and all my
message
rules but I cannot solve this problem which has only just started in the
last
few days.
Can any one help please.

You might find that it is buried and hidden within a conversation? This
normally happens following moving a message from the junk folder to the
folder it should have gone into originally?

Alt, V, V, G should reveal it if the above is the case.
Or View>current view>disable group messages by conversation.

HTH?