e-mail through an ISP

G

Guest

Hi:

A client of ours is having trouble with her e-mail through Outlook Express.
She is trying to get the e-mail from a new ISP that she has.

When she checks her email, she doesn't have the correct password and it
won't let her sign on. She has to go through the ISP's web site and check
her email through there.

Any ideas?

Thanks!

childofthe1980s
 
D

DL

Perhaps the new ISP requires authentication, if the client is logging on via
a different isp
 
B

Brian Tillman

childofthe1980s said:
A client of ours is having trouble with her e-mail through Outlook
Express. She is trying to get the e-mail from a new ISP that she has.
Click to expand...

Ask in an OUtlook Express newsgroup like
news://msnews.microsoft.com/microsoft.public.outlookexpress.general
 

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