Configure Outlook to retrieve mail from Exchange and POP accounts

G

Guest

Hi, we've been using Exchange on SBS for our mail, with Outlook on the
desktop and Outlook Web Client for remote access. We have one user who
retrieves all of her mail remotely, and has another POP account with her ISP.
The web client is very clumsy for her, as she does a lot of email through our
mail server.

I've been told that it is possible to configure her Outlook to retrieve mail
from our Exchange server, but I cannot find any instructions for how to do
this. Does anyone know how? Suggestions would be much appreciated. I am not
an experienced Exchange or SBS administrator, and unfortunately don't have
one available at the moment, so if instructions can be specific it would help.

Thanks in advance for any help anyone can provide.
 
M

Milly Staples [MVP - Outlook]

Your remote user will need to configure an Exchange account - best practice
is to use a separate profile. The user will need the Exchange credentials as
well as her own mailbox username and password. The user will need to open
Control Panel->Mail Icon->Profiles->New. Have her name the profile as she
wishes. Then, on the next few pages, use the information you will supply her
to configure Exchange.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Tom Goodell asked:

| Hi, we've been using Exchange on SBS for our mail, with Outlook on the
| desktop and Outlook Web Client for remote access. We have one user who
| retrieves all of her mail remotely, and has another POP account with
| her ISP. The web client is very clumsy for her, as she does a lot of
| email through our mail server.
|
| I've been told that it is possible to configure her Outlook to
| retrieve mail from our Exchange server, but I cannot find any
| instructions for how to do this. Does anyone know how? Suggestions
| would be much appreciated. I am not an experienced Exchange or SBS
| administrator, and unfortunately don't have one available at the
| moment, so if instructions can be specific it would help.
|
| Thanks in advance for any help anyone can provide.
 

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