E-Mail Messages Reappear When Server is rebooted

[Guest]

Hello All,

I had reason to reboot a windows2003 SBS a few months ago. When it rebooted
clients reported old emails had reappeared in their inbox. I was then on a
windows2000 SBS site yesterday and when I rebooted the server old emails
reappeared. The Windows2003 server rebooted today and again old email
reappear. I cannot find any info on web re: this problem. Any help would be
appreciated.

 

[Lanwench [MVP - Exchange]]

Hello All,

I had reason to reboot a windows2003 SBS a few months ago. When it
rebooted clients reported old emails had reappeared in their inbox. I
was then on a windows2000 SBS site yesterday and when I rebooted the
server old emails reappeared. The Windows2003 server rebooted today
and again old email reappear. I cannot find any info on web re: this
problem. Any help would be appreciated.

This is probably due to file-level antivirus software running on the server.
You need exchange-aware AV on there also, but if you have file-level
software, you have to exclude the Exchange database/log/queue/badmail
folders from being scanned realtime or scheduled....see
http://support.microsoft.com/?id=328841.

Note that SBS2003 questions are best posted in m.p.windows.server.sbs &
this is unlikely to be an Outlook issue.

 

[Guest]

Thanks Lanwench.

Excluded as suggested.

Sam

This is probably due to file-level antivirus software running on the server.
You need exchange-aware AV on there also, but if you have file-level
software, you have to exclude the Exchange database/log/queue/badmail
folders from being scanned realtime or scheduled....see
http://support.microsoft.com/?id=328841.

Note that SBS2003 questions are best posted in m.p.windows.server.sbs &
this is unlikely to be an Outlook issue.

 

[Lanwench [MVP - Exchange]]

Thanks Lanwench.

Excluded as suggested.

Sam

Great - hope it helps. You're lucky you didn't have more problems before -
people often write in saying their log files were quarantined/deleted, etc.,
which is a Very Bad Thing.