DVD won't autorun to install

[Guest]

Greetings!
I recently acquired Office Enterprise 2007 under the emplouee home use
program. When I put the disc into either of my 2 drives, the drive will show
busy for amoment and then nothing. My hardware profile shows that one is a
read only and the other is a read-write, with both showing as cd/dvd.

any thoughts??

 

[Patrick Keenan]

Greetings!
I recently acquired Office Enterprise 2007 under the emplouee home use
program. When I put the disc into either of my 2 drives, the drive will
show
busy for amoment and then nothing. My hardware profile shows that one is
a
read only and the other is a read-write, with both showing as cd/dvd.

any thoughts??

If you can get the drive contents to appear in Explorer, you can launch the
installer from there. Look in the root directory of the disc for
executable files.

Alternately, try right-clicking on the disc's icon in My Computer, and see
if there is an Autorun option available.

HTH
-pk

 

[Guest]

If you can get the drive contents to appear in Explorer, you can launch the
installer from there. Look in the root directory of the disc for
executable files.

Alternately, try right-clicking on the disc's icon in My Computer, and see
if there is an Autorun option available.

HTH
-pk

Thanks Patrick. when I open the drive in my computer and right click it doesn't even show that there is a disc in the drive.

 

[Guest]

It's acting like the disk is blank. Have you looked at the disk elsewhere?