DVD-RW -- XP Error code 19

[danr_18]

A neighbor has a Dell Latitude D600 with XP SP2 and a Philips DVD-RW
which came with the unit. Connecting a different drive has the same
error. The drive could boot up the machine without problem (IE it
doesn't seem to be a hardware issue).

Doing web searches, comes up with an issue with Roxio and
this Microsoft KB:
http://support.microsoft.com/?kbid=314060

I removed the upper and lower filter lines and that did not help. I
removed Roxio Easy CD 5.3.4 SP8 which came with the machine... that did
not help. I reinstalled Roxio, that still did not help.

Any other ideas? Maybe I'm doing something out of order?

 

[Carey Frisch [MVP]]

Possible solution:

Go to Start > Run and type in: devmgmt.msc
and press the Enter key. After the Device Manager
window opens, scroll down to your DVD-RW
drive, click the "+" to expand, then right-click on
your DVD-RW Drive and select Uninstall. You will
be prompted to reboot your computer, so reboot
and Windows XP will reinstall the DVD-RW Drive.

--
Carey Frisch
Microsoft MVP
Windows - Shell/User
Microsoft Community Newsgroups
news://msnews.microsoft.com/

---------------------------------------------------------------------------­----------------

:

| A neighbor has a Dell Latitude D600 with XP SP2 and a Philips DVD-RW
| which came with the unit. Connecting a different drive has the same
| error. The drive could boot up the machine without problem (IE it
| doesn't seem to be a hardware issue).
|
| Doing web searches, comes up with an issue with Roxio and
| this Microsoft KB:
| http://support.microsoft.com/?kbid=314060
|
| I removed the upper and lower filter lines and that did not help. I
| removed Roxio Easy CD 5.3.4 SP8 which came with the machine... that did
| not help. I reinstalled Roxio, that still did not help.
|
| Any other ideas? Maybe I'm doing something out of order?

 

[danr_18]

I should've mentioned:

I've already removed and uninstalled the DVD DRIVE in Windows.
I've already removed the 2nd IDE in Windows as well.

2nd IDE reinstalls fine - the drive has the same code 19 error.

 

[MAP]

A neighbor has a Dell Latitude D600 with XP SP2 and a Philips DVD-RW
which came with the unit. Connecting a different drive has the same
error. The drive could boot up the machine without problem (IE it
doesn't seem to be a hardware issue).

Doing web searches, comes up with an issue with Roxio and
this Microsoft KB:
http://support.microsoft.com/?kbid=314060

I removed the upper and lower filter lines and that did not help. I
removed Roxio Easy CD 5.3.4 SP8 which came with the machine... that
did not help. I reinstalled Roxio, that still did not help.

Any other ideas? Maybe I'm doing something out of order?

Try it again, but use this vbs script by Doug Knox and reboot when done.

http://dougknox.com/xp/scripts_desc/xp_cd_dvd_fix.htm

 

[danr_18]

(e-mail address removed) wrote:
Try it again, but use this vbs script by Doug Knox and reboot when done.

http://dougknox.com/xp/scripts_desc/xp_cd_dvd_fix.htm

I tried that and I tried removing the same lines from the other
controlset-s that were found. It still does NOT work. Any other ideas?

Thanks