DVD R/W Problems

  • Thread starter Thread starter Mrs_Luv
  • Start date Start date
M

Mrs_Luv

I have a Sony DVD R/W and a Generic CD R/W. I am running XP Home. There are
exclamation marks in front of both items in my device manager. These devices
just stopped working one day. I think someone did something in my registry. I
have no idea how to fix this problem. This is the message that is listed as
the problem in the device status:
Windows cannot start this hardware device because its configuration
information (in the registry) is incomplete or damaged. (Code 19)

Please HELP!!!
 
I have a Sony DVD R/W and a Generic CD R/W. I am running XP Home. There are
exclamation marks in front of both items in my device manager. These devices
just stopped working one day. I think someone did something in my registry.. I
have no idea how to fix this problem. This is the message that is listed as
the problem in the device status:
Windows cannot start this hardware device because its configuration
information (in the registry) is incomplete or damaged. (Code 19)

Please HELP!!!



I'm not a computer expert by any means but have you tried deleting the
drivers in the add/remove program and reinstalling them?


Robert
 
Try removing them in Device Manager. Right click them and select Uninstall.
Reboot the computer and let it redetect them.
 
This is the same problem I have, however none of the posted souutions are of
any help!!
 

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