DVD R/W Problems

  • Thread starter Thread starter Mrs_Luv
  • Start date Start date
M

Mrs_Luv

I have a Sony DVD R/W and a Generic CD R/W. I am running XP Home. There are
exclamation marks in front of both items in my device manager. These devices
just stopped working one day. I think someone did something in my registry. I
have no idea how to fix this problem. This is the message that is listed as
the problem in the device status:
Windows cannot start this hardware device because its configuration
information (in the registry) is incomplete or damaged. (Code 19)

Please HELP!!!
 
I have a Sony DVD R/W and a Generic CD R/W. I am running XP Home. There are
exclamation marks in front of both items in my device manager. These devices
just stopped working one day. I think someone did something in my registry.. I
have no idea how to fix this problem. This is the message that is listed as
the problem in the device status:
Windows cannot start this hardware device because its configuration
information (in the registry) is incomplete or damaged. (Code 19)

Please HELP!!!
Click to expand...



I'm not a computer expert by any means but have you tried deleting the
drivers in the add/remove program and reinstalling them?


Robert
 
Try removing them in Device Manager. Right click them and select Uninstall.
Reboot the computer and let it redetect them.
 
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