M
murpeg
Does Win XP Home support writing to a DVD? We have a new
Dell with a NEC 1100A DVD R/+RW CD R/+RW combi drive. It
will play DVD's with no problem. It will write a CD.
But we are unable to burn data, music or video to the
DVD. In trying to resolve this we've received messages
such as "improper media" "no supported DVD recorder
detected" to name a few. Hours on the phone with Dell
and replacment of the drive two times. Our last attempt
to fix was running Windows XP install and using the
repair option. Apx 3/4 way through the device
installation the follow message was received "DEVICE
INSTALLATION ERROR Windows could not load the installer
for TapeController, contact your hardware vendor".
Perhaps the TapeController is used to interface with DVD
writers? It's obvious that Dell did not test this
machine prior to shipping.
Thanks for any and all suggestions.
Dell with a NEC 1100A DVD R/+RW CD R/+RW combi drive. It
will play DVD's with no problem. It will write a CD.
But we are unable to burn data, music or video to the
DVD. In trying to resolve this we've received messages
such as "improper media" "no supported DVD recorder
detected" to name a few. Hours on the phone with Dell
and replacment of the drive two times. Our last attempt
to fix was running Windows XP install and using the
repair option. Apx 3/4 way through the device
installation the follow message was received "DEVICE
INSTALLATION ERROR Windows could not load the installer
for TapeController, contact your hardware vendor".
Perhaps the TapeController is used to interface with DVD
writers? It's obvious that Dell did not test this
machine prior to shipping.
Thanks for any and all suggestions.