DVD drive drivers bad?

[Guest]

I have 2 DVD drives which suddenly don't work anymore.
Device manager shows the ! with a yellow circle for both drives.
I have uninstalled and rebooted.
I tried to find newer drivers with the update driver wizard.

The error is: A driver service for this device has been diabled. An
alternate driver may be providing this functionality (code 32).

I ran the troubleshooter and it said to get windows update. I did.
The rollback driver button didn't get anything. It said there were no
backups or something like that.

This is what I have for my Plextor DVD writer
Driver Microsoft
Date 7/1/2001
Version 5.1.2535.0

What can I do to enable my optical drives?

 

[MAP]

I have 2 DVD drives which suddenly don't work anymore.
Device manager shows the ! with a yellow circle for both drives.
I have uninstalled and rebooted.
I tried to find newer drivers with the update driver wizard.

The error is: A driver service for this device has been diabled. An
alternate driver may be providing this functionality (code 32).

I ran the troubleshooter and it said to get windows update. I did.
The rollback driver button didn't get anything. It said there were no
backups or something like that.

This is what I have for my Plextor DVD writer
Driver Microsoft
Date 7/1/2001
Version 5.1.2535.0

What can I do to enable my optical drives?

Run this script and reboot
http://dougknox.com/xp/scripts_desc/xp_cd_dvd_fix.htm

 

[Patrick Keenan]

I have 2 DVD drives which suddenly don't work anymore.
Device manager shows the ! with a yellow circle for both drives.
I have uninstalled and rebooted.
I tried to find newer drivers with the update driver wizard.

The error is: A driver service for this device has been diabled. An
alternate driver may be providing this functionality (code 32).

I ran the troubleshooter and it said to get windows update. I did.
The rollback driver button didn't get anything. It said there were no
backups or something like that.

This is what I have for my Plextor DVD writer
Driver Microsoft
Date 7/1/2001
Version 5.1.2535.0

What can I do to enable my optical drives?

That's sometimes the result of uninstalling some CD/DVD burning software.
If so, replacing drivers doesn't help, because it's a little registry issue.

This may help:
http://support.microsoft.com/default.aspx?scid=kb;en-us;270008

HTH
-pk

 

[MAP]

The page talks about code "31" and "39"

My error code is "32"

http://support.microsoft.com/kb/310123

 

[Guest]

Thanks..............I had Roxio and Nero installed. I deleted Nero and ran
the registry fix and it all came back.