DVD/CD/Burner noGo

[Guest]

Put any CD (audio, data, DVD) into drive and the hardware powers up, down,
up, down repetitively without doing anything. It will not read. I've
reinstalled the driver, gone through the troubleshooter, looked for conflict
in the device manager, and took other unproductive actions to no avail.
Because the Toshiba DVD-ROM SD-R2102 will not read, reinstalling software
like DVD, Burner, or recovery CD is not possible. What could be causing the
trouble? Wouldn't have anything to do with Service Pack 2, would it?

Thank you for any assistance
Mike

 

[Jim]

Put any CD (audio, data, DVD) into drive and the hardware powers up, down,
up, down repetitively without doing anything. It will not read. I've
reinstalled the driver, gone through the troubleshooter, looked for conflict
in the device manager, and took other unproductive actions to no avail.
Because the Toshiba DVD-ROM SD-R2102 will not read, reinstalling software
like DVD, Burner, or recovery CD is not possible. What could be causing the
trouble? Wouldn't have anything to do with Service Pack 2, would it?

Much more likely to be a broken drive.
Jim

 

[Guest]

Broken didn't sound good so I took a new poll by sticking in a variety of
music/data CDs. About 1/2 worked the others did not. Very odd, it seems. The
CDs aren't particularly scratched or anything. So I (hope) don't think the
drive is broken. And the "device is working properly".

Thanks, Jim.