DVD after SP2

[John J. Hughes II]

I have a Sony DVD RW DW-U14A that was writing DVD-R and CD-R without problem
before SP2. Since installing I am still able to write CD-R but when trying
to write TDK 2X DVD-R (from the same box) it fails with a message saying
that feature is not supported. I am currently using the latest version of
Nero on their website. The Nero drive information program says the drive
supports DVD-R but it won't burn it.

Now the only thing that I can find odd is if I insert a blank CD in the
drive the default window that pops up and wants to burn the disk is from
Roxio but I don't have the Roxio easy creator installed. Is the Roxio
driver installed by default in WinXP? Is there a way to remove it so Nero
can control the drive? I looked on the Roxio website and all the help stuff
is about the easy creator which is not on my system.

I tried talking to Sony but they say the drive is OEM so they don't support
it. I also tried the place where I purchased it and they say the default
Windows driver should work.

Any other suggestion?

Regards,
John

 

[D.R.]

I have a Sony DVD RW DW-U14A that was writing DVD-R and CD-R without problem
before SP2. Since installing I am still able to write CD-R but when trying
to write TDK 2X DVD-R (from the same box) it fails with a message saying
that feature is not supported. I am currently using the latest version of
Nero on their website. The Nero drive information program says the drive
supports DVD-R but it won't burn it.

Now the only thing that I can find odd is if I insert a blank CD in the
drive the default window that pops up and wants to burn the disk is from
Roxio but I don't have the Roxio easy creator installed. Is the Roxio
driver installed by default in WinXP? Is there a way to remove it so Nero
can control the drive? I looked on the Roxio website and all the help stuff
is about the easy creator which is not on my system.

I tried talking to Sony but they say the drive is OEM so they don't support
it. I also tried the place where I purchased it and they say the default
Windows driver should work.

Any other suggestion?

Regards,
John

Run:
ftp://ftp9.nero.com/attach/cleanpack.zip
ftp://ftp9.nero.com/attach/Nero-CleanTool.zip
Then reinstall Nero.

 

[Jerome M. Katz]

What version of Nero are you running? I believe the newest 6.3.1.20 is
required if using SP 2.

 

[HillBillyBuddhist]

| What version of Nero are you running? I believe the newest 6.3.1.20 is
| required if using SP 2.

FWIW I'm using Nero 5.5.10.15 on XP Pro SP2 to burn DVD +R without problems.

--
D

I'm not an MVP a VIP nor do I have ESP.
I was just trying to help.
Please use your own best judgment before implementing any suggestions or
advice herein.
No warranty is expressed or implied.
Your mileage may vary.
See store for details.

Remove shoes to E-mail.

 

[John J. Hughes II]

I am using 6.3.1.25, as I said it's the latest version on their website.

Regards,
John

 

[John J. Hughes II]

Did not help. I also tried some Memorex DVD+R disks but it still says they
are not comptible.

Regards,
John