Duplicate Emails

[Tom [Pepper] Willett]

I have a user with Windows XP Pro, SP2, all updates, has office 2003 with
SP3 who just recently installed Outlook 2003 and it's set his default mail
reader.

It's a POP3 account. AVG anti-virus, and the email scanner is *not*
installed or active. Using the Windows firewall.

He receives duplicate messages of all incoming email.

When he closes it and goes to Outlook Express, he only receives the one copy
of the mail.

I would appreciate any thoughts you can give.

Thanks,

Tom

 

[morten.skarstad]

He receives duplicate messages of all incoming email.

Does he have any rules setup for incoming mail? If all incoming mail
is cought by two different rules you can experience similar symptoms.
Check under Tools -> Rules and alerts.

 

[Tom [Pepper] Willett]

No rules.

Tom
: On Feb 12, 2:59 pm, "Tom [Pepper] Willett"
: > He receives duplicate messages of all incoming email.
:
: Does he have any rules setup for incoming mail? If all incoming mail
: is cought by two different rules you can experience similar symptoms.
: Check under Tools -> Rules and alerts.

 

[DL]

Maybe start OL with the safe switch & try?

 

[Oliver Vukovics [Public Shareware]]

Hi Tom,

have a look on this site :

"Why does my Outlook keep receiving duplicate messages?"
http://www.comentum.com/outlook-issues.html

Maybe it helps.

 

[Tom [Pepper] Willett]

Thanks..I'll look at it.

Tom
message : Hi Tom,
:
: have a look on this site :
:
: "Why does my Outlook keep receiving duplicate messages?"
: http://www.comentum.com/outlook-issues.html
:
: Maybe it helps.
:
: --
: Oliver Vukovics
: Share your Outlook PST files without Exchange: Public ShareFolder
: Synchronisation for Outlook and Exchange: Public SyncTool
: http://www.publicshareware.com
:
: : >I have a user with Windows XP Pro, SP2, all updates, has office 2003 with
: > SP3 who just recently installed Outlook 2003 and it's set his default
mail
: > reader.
: >
: > It's a POP3 account. AVG anti-virus, and the email scanner is *not*
: > installed or active. Using the Windows firewall.
: >
: > He receives duplicate messages of all incoming email.
: >
: > When he closes it and goes to Outlook Express, he only receives the one
: > copy
: > of the mail.
: >
: > I would appreciate any thoughts you can give.
: >
: > Thanks,
: >
: > Tom
: >
: >
:
: