Outlook - handle both Exchange and POP3 accounts


D

dave.finley

I'm setting up a user who has two email accounts:

(e-mail address removed) - a hosted exchange account
(e-mail address removed) - a pop3 account

The user runs Outlook 2003 on his laptop. Currently, both accounts
are setup in Outlook. The pop3 messages received get deposited into
the same Outlook Inbox that is used for the Exchange account.

This has worked fine so far. He gets messages from both accounts. If
he clicks reply on a message received through the pop3 account, it
replies with his "def" account.

We've now setup an additional PC (a desktop) for this user. Outlook
is setup in the same manner. This results in all pop3 mesages getting
duplicated (each is received into each copy of Outlook and because
they get deposited into the same inbox as the exchange acount, they
get replicated).

Is there any way to avoid these duplicates?

I have thought about just forwarding his "def" account to his "abc"
account, but he would lose the ability to automatically reply with his
"def" address.

Thanks,

Dave
 
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B

Brian Tillman

We've now setup an additional PC (a desktop) for this user. Outlook
is setup in the same manner. This results in all pop3 mesages getting
duplicated (each is received into each copy of Outlook and because
they get deposited into the same inbox as the exchange acount, they
get replicated).

Since the information on which message has been downloaded by a particular
instance of Outlook is kept in the local PC's registry. There's no way for
one Outlook to know the other has already downloaded something.

Why not download messages on one PC only?
 
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D

Diane Poremsky

Is he leaving mail on the server? since it's going into exchange mailbox,
you can delete it from the server.
 

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