Default email address when using both exchange & pop3 email

[Guest]

I've tried searching for my answer but I apologise if this question is a
duplicate of one I haven't found.

Originally Outlook was set up to use Exchange and then several pop3 email
accounts were created. I've just added another pop3 account which I would
like to be the default account. At home I just go to Tools, Accounts, etc to
select the default but at work there is no Accounts option on the Tools menu
(only Services, Customise, Options).

Please could someone tell me how to set the default email account in this
situation.

Thanks in advance

Helen

 

[David Biddulph]

I've tried searching for my answer but I apologise if this question is a
duplicate of one I haven't found.

Originally Outlook was set up to use Exchange and then several pop3 email
accounts were created. I've just added another pop3 account which I would
like to be the default account. At home I just go to Tools, Accounts, etc
to
select the default but at work there is no Accounts option on the Tools
menu
(only Services, Customise, Options).

Please could someone tell me how to set the default email account in this
situation.

Thanks in advance

Helen

It should be Tools/ E-mail Accounts. You won't see that on the menu if you
are viewing a message; you need to be a stage or so further up the
hierarchy, such as viewing folders. You haven't said which version of
Outlook?

 

[Guest]

Hi

It's Outlook 2000 sp3. I tried moving up the tree as suggested but Email
Accounts ... never appears on the menu.

I think I may have solved the problem though by shuffling the accounts in
Services, Delivery - the exchange transport thing was at the top and I've
moved the internet email account to the top of this list and that appears to
have made it the default.

Thank you for your input, best wishes

Helen