Problem when using send to -> as attachment and having the email NOT use the exchange server

A

Andrew

We are using Outlook 2003 with both a POP3 account (the main email
address for my library) and an exchange account that is only used for
town communications. When we go into an office document and pick send
to -> email as attachment the email always sends through the exchange
account. We have set the POP3 account as default, gone into tools ->
options -> send/recieve -> group accounts and told the exchange account
to NOT send emails, and in the email itself we tell it specifically to
use the POP3 account and it still sends the email with the exchnage
server. Does anyone know how to fix this?

Thanks
 
L

Lanwench [MVP - Exchange]

In
Andrew said:
We are using Outlook 2003 with both a POP3 account (the main email
address for my library) and an exchange account that is only used for
town communications. When we go into an office document and pick send
to -> email as attachment the email always sends through the exchange
account. We have set the POP3 account as default, gone into tools ->
options -> send/recieve -> group accounts and told the exchange
account to NOT send emails, and in the email itself we tell it
specifically to use the POP3 account and it still sends the email
with the exchnage server. Does anyone know how to fix this?

Thanks

What version of Outlook? What version of Exchange, and are you using SBS?

Regardless of version (although mix'n'match as you have is not supported in
any version of Outlook prior to OL2002) I don't recommend your
configuration. Have Exchange handle all your mail, and your life will be
easier. Much. In more ways than I have time to enumerate. :)
 
A

Andrew

The problem is that we cannot use the exchange server for our outgoing
communications, as those emails do not appear to be coming from the
libraries domain, and the director has stated that only the POP3
account should be used for communication purposes. The exchange server
also has limitations on what/where we can email, so it is not soming we
can change. Because town-wide communications and meetings are sent via
the exchange server we can also not simply ignore the exchange server.
We are also not allowed to have other email clients then outlook.
We are using outlook 2003 (as posted above), but I do not know the
version of exchange used.
 
L

Lanwench [MVP - Exchange]

In
Andrew said:
The problem is that we cannot use the exchange server for our outgoing
communications, as those emails do not appear to be coming from the
libraries domain, and the director has stated that only the POP3
account should be used for communication purposes.

Well, this is always going to be messy, if you ask me. I don't see why you
can't have an additional domain set up on the Exchange server and have that
set as your default (or use ChooseFrom at www.ivasoft.biz). As I mentioned,
your configuration is supported - but it isn't ideal, and I never ever set
things up like that. It invariably confuses things.
The exchange
server also has limitations on what/where we can email, so it is not
soming we can change. Because town-wide communications and meetings
are sent via the exchange server we can also not simply ignore the
exchange server. We are also not allowed to have other email clients
then outlook.

When you see the new message before sending, can't you pick the POP account
from the Accounts button?
If this isn't working, I'd give up and just create new messages in Outlook,
and attach the desired items that way.
We are using outlook 2003 (as posted above), but I do not know the
version of exchange used.

Sorry, I completely missed that you'd included your version of Outlook.
NB: please don't snip out the entirety of the text in the message to which
you are replying - change your newsreader so it includes the quoted text,
and only snip out extraneous bits when it gets too long. This will make it
easier for other people to follow along.
 

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