Dump of Physical memory

[mike]

I recently purchased a docking station for my IBM T20
laptop. The computer now loads up, I get the BSOD that
says "beginning dump of phsyical memory". Has anyone else
run into this? What is happening here and how do I correct
it?. I have loaded the software driver from the IBM
Website.

 

[Lanwench [MVP - Exchange]]

Do you get the same error when undocked?

 

[mike]

No, only when it is docked. As soon as I undock and
reboot everything is fine

 

[Lanwench [MVP - Exchange]]

OK - I'd call IBM on this one, I think - sounds like a hardware conflict. Do
you see anything in your system event logs that matches the time when it
crashes?

 

[Mike]

Here is the event log message:
The computer has rebooted from a bugcheck. The bugcheck
was: 0x000000d1 (0x392631e5, 0x00000002, 0x00000001,
0xeb7594be). Microsoft Windows 2000 [v15.2195]. A dump was
saved in: C:\WINNT2\MEMORY.DMP.
DON'T KNOW WHAT THAT MEANS.

 

[Lanwench [MVP - Exchange]]

Nor do I, and even if you could read the dmp file, it wouldn't help most
folks much. I'd call IBM support.

Here is the event log message:
The computer has rebooted from a bugcheck. The bugcheck
was: 0x000000d1 (0x392631e5, 0x00000002, 0x00000001,
0xeb7594be). Microsoft Windows 2000 [v15.2195]. A dump was
saved in: C:\WINNT2\MEMORY.DMP.
DON'T KNOW WHAT THAT MEANS.

-----Original Message-----
OK - I'd call IBM on this one, I think - sounds like a hardware
conflict. Do you see anything in your system event logs that matches
the time when it crashes?



.

 

[Jason Hall [MSFT]]

--------------------

From: "Lanwench [MVP - Exchange]"

Subject: Re: Dump of Physical memory
Date: Sun, 6 Jun 2004 11:04:30 -0400

Nor do I, and even if you could read the dmp file, it wouldn't help most
folks much. I'd call IBM support.

---------------------

Correct, IBM should help you out. If they don't, you can do a little
debugging on your own (roll up your sleeves )

Here is info on your error from
http://msdn.microsoft.com/library/default.asp?url=/library/en-us/ddtools/hh/
ddtools/bcintro_3dkj.asp

Cause
----------
A driver tried to access an address that is pageable (or that is completely
invalid) while the IRQL was too high.
This bug check is usually caused by drivers that have used improper
addresses.

Resolving the Problem
---------------------------------
To begin debugging, use a kernel debugger to get a stack trace.


**** LINKS ****
Bugcheck Codes and Info:
http://msdn.microsoft.com/library/default.asp?url=/library/en-us/ddtools/hh/
ddtools/bcintro_3dkj.asp

Debugging Tools Download:
http://www.microsoft.com/downloads/details.aspx?FamilyID=7c6ec49c-a8f7-4323-
b583-6a7a6aeb5e66&displaylang=en

Debugging Tools and Symbols: Getting Started
http://www.microsoft.com/whdc/devtools/debugging/debugstart.mspx



--
~~ JASON HALL ~~
~ Performance Support Specialist,
~ Microsoft Enterprise Platforms Support
~ This posting is provided "AS IS" with no warranties, and confers no
rights.
~ Use of included script samples are subject to the terms specified at
http://www.microsoft.com/info/cpyright.htm
~ Note: For the benefit of the community-at-large, all responses to this
message are best directed to the newsgroup/thread from which they
originated.

 

[mike]

Thanks for the help

-----Original Message-----

--------------------

From: "Lanwench [MVP - Exchange]" <[email protected]

Subject: Re: Dump of Physical memory
Date: Sun, 6 Jun 2004 11:04:30 -0400

Nor do I, and even if you could read the dmp file, it wouldn't help most
folks much. I'd call IBM support.

---------------------

Correct, IBM should help you out. If they don't, you can do a little
debugging on your own (roll up your sleeves )

Here is info on your error from
http://msdn.microsoft.com/library/default.asp? url=/library/en-us/ddtools/hh/
ddtools/bcintro_3dkj.asp

Cause
----------
A driver tried to access an address that is pageable (or that is completely
invalid) while the IRQL was too high.
This bug check is usually caused by drivers that have used improper
addresses.

Resolving the Problem
---------------------------------
To begin debugging, use a kernel debugger to get a stack trace.


**** LINKS ****
Bugcheck Codes and Info:
http://msdn.microsoft.com/library/default.asp? url=/library/en-us/ddtools/hh/
ddtools/bcintro_3dkj.asp

Debugging Tools Download:
http://www.microsoft.com/downloads/details.aspx? FamilyID=7c6ec49c-a8f7-4323-
b583-6a7a6aeb5e66&displaylang=en

Debugging Tools and Symbols: Getting Started
http://www.microsoft.com/whdc/devtools/debugging/debugstar t.mspx



--
~~ JASON HALL ~~
~ Performance Support Specialist,
~ Microsoft Enterprise Platforms Support
~ This posting is provided "AS IS" with no warranties, and confers no
rights.
~ Use of included script samples are subject to the terms specified at
http://www.microsoft.com/info/cpyright.htm
~ Note: For the benefit of the community-at-large, all responses to this
message are best directed to the newsgroup/thread from which they
originated.

.