downloading drivers

[Guest]

Help! I'm a computer idiot. I'm trying to save photos from my camcorder. I downloaded the driver from Panasonic and I unzipped the files, but the Photoshot program doesn't appear when I plug in the camera and attempt to download my photos. Do I have have the drivers in a certain folder or something? Any help would be greatl;y appreciated.

 

[Don MI]

Help! I'm a computer idiot. I'm trying to save photos from my camcorder. I

downloaded the driver from Panasonic and I unzipped the files, but the
Photoshot program doesn't appear when I plug in the camera and attempt to
download my photos. Do I have have the drivers in a certain folder or
something? Any help would be greatl;y appreciated.

You did not say that you installed the driver you downloaded. Look at the
files you un-zipped. Look for a readme file for any directions for
installation. Look for a setup.exe file to run the installation.

If you did install the driver look in Device Manager for any problems {right
click on My Computer and select Properties. Then select the Hardware tab and
click on Device Manager}. Problems will show as a yellow ! or red X. If you
see any problems double click on the device and try the trouble shooting
sequence.

Don