Cory said:
This is my problem.
--- Original Message ---
From : coryivSPAMLAMMMM@gmail
Sent : Saturday, March 15, 2008 1:55:32 PM UTC
To : 126be401-77f3-4922-8011-2a987c51872a
Subject : Kodak is saying there is a conflict between it's CD and your
system. It downl...
Problem Description: Kodak is saying there is a conflict between it's CD and
your system. It downloads so far then stops and I get the above message.
There seems to be a download proble. I also got a message from Norton stating
it had blocked "Download" stating it wasa virus. The CD also states that
there is old Kodak info in the system that needs to be removed. In "Add or
Delete" (Control panel) there are two Kodak items but it shows they are
empty. I've tried to remove them, nothing happens other the the screen
"jumps" and they are still there, could they be the problem. If you want to
send down an expert to San Felipe, Baja California I'd be more then glad to
buy them all the fish tacos they can eat. Any help would be appreciated. I
have a new camera and it's just sitting here waiting to download my pictures.
Thank You, Cory Dudley coryivLotsOf (e-mail address removed) Operating System: WindowsXP
Okay, let see what we can get out of this, because my head spinning <g>.
You are trying to Download Pictures from your camera to your PC and you are
using Kodak software to download and edit these pictures, am I right?.
When you trying this the Error message by Kodak say there is a Conflict
somewhere between the Kodak and the OS, can you please send the exact error
message in your next post
Troubleshooting the KODAK ADVANTIX Film Drive FD 300
http://www.kodak.com/global/en/service/faqs/faq1043.shtml
If there are two Kodak Installation, it may be the Software installer is
corrupt or damaged, what happen when you click Remove option in the
Add/Remove programs?.
I don't understand what the Norton Virus Alert is about, is it because the
Memory card on the Camera containing a virus or false Alert/message from
Norton?, still shouldn't be ignored!, and you need to scan for malware and
viruses by doing these cleaning steps:
Go through these Cleaning steps:
1... Click start >> Control Panel >> Double Click Network and Internet
Connections >> Double click Internet Options, on the IE Properties window
you will see these Options:
General | Security | Privacy | Content | Connections | Programs
| Advanced .
Click on General Tab (1st Tab on the left) and you will see a Button called
[ Clear History ..] click on it to clear your History caches, then click on
[Delete Files..] to delete Internet Files created over the time, click on [
Delete Cookies...] to delete your cookies left by visiting websites.
= Then try to Disable the Add-Ons on your Browser somehow installed on your
browser, On how to disable the Add-ons follow this:
Click on Programs Tab and then click the Manage Add-Ons Button there Disable
the None/Not Verified Plug-ins/Add-ons ( you need to Renable them one-by-one
later and see which is the culprit .
How to manage Add-Ons:
http://support.microsoft.com/kb/883256
Scan for malware from here:
SuperAntispyware - Free
http://www.superantispyware.com/superantispywarefreevspro.html
Run a scan from here on-line:
http://security.symantec.com/sscv6/default.asp?langid=ie&venid=sym
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx
Download Avast Cleaner (off-line scanner) from here:
http://www.avast.com/eng/avast-virus-cleaner.html
Lots of tools to download and disinfect your machine (off-line scanner):
http://www.bitdefender.co.uk/site/Downloads/browseFreeRemovalTool/
After the scan run disk clean-up on your drive and run this command:
sfc /scannow click [OK] and let it run till it finish and reboot your
machine.
Open a Notepad, customize or minimize to the taskbar as you will need it
later for this step to copy the error message on it.
Open a run command and type in:
eventvwr.msc click [OK] you will get the Event viewer control Panel.
click on each of these:
Application
System
Security
Look in the right Pane/window for error message with red (X) or Yellow
exclamation mark /!\ , double click each one to get more info about the
causer.
On the Event error properties message you will see:
Up Arrow
Down arrow
Two pages
Click on the two pages to copy the error message then bring up the Notepad
you opened earlier and right click on the first line and select Paste from
the list, this will paste the error message on a Notepad.
Please don't duplicate the error message one of each kind will be sufficient.
HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/kb/308427/en-us
Note: please don't include your E-mail address in your next reply as you
will get SPAM from Bots scanning this newsgroup, not from Microsoft. This
Newsgroup is independent from Microsoft, so you are not talking to a
Microsoft representative (I'm not a Microsoft affiliate or Employee, I'm
normal user just wanted to help).
HTH.
nass
