Disappearing windows

[Alan at CTPhonebook.com]

When I hit CTRL-ALT-DEL, the task window appears for a brief second and then
disappears. It is not on my task bar or running anywhere.

In addition when I go to "run" msconfig, the same thing happens. The window
appears for a split second and then disappears. HELP!

It does not do this in Safe Mode but that doesn't do me much good for
obvious reasons. Here's what I have tried:

1. I have disabled everything running in my task bar including Norton
anti-virus, anti-spam, weatherbug etc.

 

[Rick \Nutcase\ Rogers]

Hi,

Ti

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Associate Expert - WindowsXP Expert Zone

Windows help - www.rickrogers.org

 

[Rick \Nutcase\ Rogers]

Hi Alan,

You have a virus, possibly Klez or Yaha, both of which are known to disable
the system tools. You can use the emergency tools described here while you
clean the bug off:
http://www.dougknox.com/xp/utils/xp_emerutils.htm

You will be best off trying to remove it in Safe mode. Free virus removal
tools:

http://vil.nai.com/vil/stinger/
http://www.emsisoft.com/en/
http://free.grisoft.com/doc/8/lng/us/tpl/v5/nid/3001#3001
http://www.f-secure.com/download-purchase/tools.shtml

Also, you may use this free on-line scanner:
http://housecall.trendmicro.com/

Symantec also distributes many free removal tools that are virus-specific:
http://securityresponse.symantec.com/avcenter/tools.list.html

And, if you need it:

How to start in Safe mode:
http://www.rickrogers.org/fixes.htm#Safe mode

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Associate Expert - WindowsXP Expert Zone

Windows help - www.rickrogers.org