Disappearing TOC & bookmarks

[Mike Connor]

I am using a Word 2003 with a Master Document and many sub documents to
generate a very large extensive manual. The entire document integrates ok
with all the Tables, sections, page numbers and references showing correctly
and working fine ( as in CTRL-click on a reference ) but when I try to Print,
Print Preview or Save to PDF, almost all of the TOC, Bookmarks & Cross
References disappear leaving the output "Error: Bookmark not defined" where
all the normal references would be.
If I try to Close the document, a dialog box appears asking to save the
changes into the "Global template" - which I do not choose to do because
there should not have been any changes.
This process has worked for quite a while with only minor updates to the
sub-documents. Something has changed but we cannot figure out what caused
this to occur.
We are using Word 2003 (11.8307.8221) SP3

 

[Stefan Blom]

If you are saying that the references display correctly before updating
them, you can select the whole document and then press Ctrl+F11 (this locks
the cross-reference
fields). Then you should be able to print (for example to PDF).

Note that the underlying problem here could be (but isn't necessarily)
document corruption, which is common with master documents in Word. See
http://word.mvps.org/FAQs/General/RecoverMasterDocs.htm.

 

[DeanH]

In addition to Stephan's comments, you could also turn of the Update options
for Fields and Links in the Print Dialog under Tools, Options. Therefore no
update will occur when you print or PDF.
Concerning Master Documents, see
http://word.mvps.org/faqs/general/WhyMasterDocsCorrupt.htm and why they are
not generally a good idea.
Hope this helps
DeanH

 

[Stefan Blom]

you could also turn of the Update options
for Fields and Links in the Print Dialog under Tools, Options. Therefore
no
update will occur when you print or PDF.

But note that the automatic updating might be needed for other documents.

 

[DeanH]

Stephan: very true, but sometimes I have problem documents (from other users
of course) and I temporarily turn these options off just to get the job out
the door ;-)
All the best
DeanH

 

[Stefan Blom]

Good point.

--
Stefan Blom
Microsoft Word MVP

Stephan: very true, but sometimes I have problem documents (from other
users
of course) and I temporarily turn these options off just to get the job
out
the door ;-)
All the best
DeanH