DirectX 9 installation problem

G

Guest

Hi,
I have a seriouse problem installing DirectX. The installation starts
properly but towards the enc it gives me an internal system error, asking me
to look in the WINDOWS folder at the DXError and DirectX files for further
details.
To be honest I have no idea what to do. If someone could help I would
appreciate it. I can also copy the info from the 2 files if it is needed to
understand what the problem is
Thanks
Manuela
 
G

Guest

Hi,
thanks for the response. I just looked at the info you sent me, but I cannot
find the error message I'm given, so it might be something different.
Here are the to file contents I'm getting.

DirectX file:
Target file is Version 9.7.239.0
Source file is Version 9.7.239.0
09/05/07 10:53:29: dxupdate: C:\WINDOWS\Microsoft.NET\DirectX for Managed
Code\1.0.2906.0\Microsoft.DirectX.Direct3DX.dll have been installed already.
09/05/07 10:53:29: dxupdate: C:\WINDOWS\Microsoft.NET\DirectX for Managed
Code\1.0.2906.0\Microsoft.DirectX.Direct3DX.xml have been installed already.
09/05/07 10:53:29: dxupdate: -----
09/05/07 10:53:29: dxupdate: DirectXUpdateInstallPlugIn(): DXUPDATE_MANAGEDDX
09/05/07 10:53:29: dxupdate: DirectXUpdateInstallPlugIn(): Installing
MDX_1.0.2907.0_x86.cab...
09/05/07 10:53:29: dxupdate: DXCheckTrust():
C:\WINDOWS\system32\DirectX\WebSetup\MDX_1.0.2907.0_x86.cab is trusted.
09/05/07 10:53:30: dxupdate: Extracted file
C:\WINDOWS\system32\DirectX\DX2F3.tmp\mdx_1.0.2907.0_x86.inf from cab
09/05/07 10:53:30: dxupdate: DirectXUpdateGetSetupInformation(): DirectX
Version: 4.09.00.0904.0
09/05/07 10:53:30: dxupdate: CheckDependency(): no dependency.
09/05/07 10:53:30: dxupdate: DirectXUpdateGetSetupInformation(): Section
[4.09.00.0904.0-4.09.00.0904.0_WinXP] is being installed.
09/05/07 10:53:30: dxupdate: Extracted file
C:\WINDOWS\system32\DirectX\DX2F3.tmp\microsoft.directx.direct3dx.dll from cab
09/05/07 10:53:30: dxupdate: Extracted file
C:\WINDOWS\system32\DirectX\DX2F3.tmp\microsoft.directx.direct3dx.xml from cab
09/05/07 10:53:30: dxupdate: CMDXInstall::Install():
Microsoft.DirectX.Direct3DX
09/05/07 10:53:30: dxupdate: CMDXInstall::Install(): InstallAssembly()
failed, error = 0x80070005.
09/05/07 10:53:30: dxupdate: CMDXInstall::Install(): Unable to install
Microsoft.DirectX.Direct3DX.dll.
09/05/07 10:53:30: dxupdate: DirectXUpdateInstallPlugIn():
MDXInstall::Install() failed.
09/05/07 10:53:30: dsetup32: CSetup::InstallPlugIn():
DirectXUpdateInstallPlugIn() failed.
09/05/07 10:53:30: dsetup32: CSetup::SetupForDirectX(): InstallPlugIn()
failed.
09/05/07 10:53:30: dsetup32: start finalizing: phase: 75 - 75, total: 0 - 3
09/05/07 10:53:30: DXWSetup: DSetupCallback(): Phase = 3, Steps = 0
09/05/07 10:53:30: dsetup32: Installation ended with value -9 = Internal or
unsupported error
09/05/07 10:53:31: DXWSetup: WM_APP_ENDINSTALL
09/05/07 10:53:31: DXWSetup: CDXWSetup::~CDXWSetup()
09/05/07 10:53:32: DXWSetup: CreatePropertySheet() returns -9.
09/05/07 10:53:32: DXWSetup: Deleted file
C:\WINDOWS\system32\directx\websetup\dsetup.dll.
09/05/07 10:53:32: DXWSetup: Deleted file
C:\WINDOWS\system32\directx\websetup\dsetup32.dll.


DXError file:
Failed API: InstallAssembly()
Error: (0x80070005) - Access is denied.



Unable to install Microsoft.DirectX.Direct3DX.dll.

--------------------
[09/05/07 10:53:30] module: dxupdate(Jul 20 2007), file: dxupdate.cpp, line:
5772, function: DirectXUpdateInstallPlugIn

MDXInstall::Install() failed.

--------------------
[09/05/07 10:53:30] module: dsetup32(Jul 20 2007), file: dxupdate.cpp, line:
280, function: CSetup::InstallPlugIn

DirectXUpdateInstallPlugIn() failed.

I really hope you will be able to help me out

Greetings
Manuela
 
G

Guest

Seems like you don't have administrative prvilegies to install DirectX.
Are you logged in as an administrator?
--
MCSA, MCDST, MCP
Systems Specialist
http://www.wincert.net


Manuela said:
Hi,
thanks for the response. I just looked at the info you sent me, but I cannot
find the error message I'm given, so it might be something different.
Here are the to file contents I'm getting.

DirectX file:
Target file is Version 9.7.239.0
Source file is Version 9.7.239.0
09/05/07 10:53:29: dxupdate: C:\WINDOWS\Microsoft.NET\DirectX for Managed
Code\1.0.2906.0\Microsoft.DirectX.Direct3DX.dll have been installed already.
09/05/07 10:53:29: dxupdate: C:\WINDOWS\Microsoft.NET\DirectX for Managed
Code\1.0.2906.0\Microsoft.DirectX.Direct3DX.xml have been installed already.
09/05/07 10:53:29: dxupdate: -----
09/05/07 10:53:29: dxupdate: DirectXUpdateInstallPlugIn(): DXUPDATE_MANAGEDDX
09/05/07 10:53:29: dxupdate: DirectXUpdateInstallPlugIn(): Installing
MDX_1.0.2907.0_x86.cab...
09/05/07 10:53:29: dxupdate: DXCheckTrust():
C:\WINDOWS\system32\DirectX\WebSetup\MDX_1.0.2907.0_x86.cab is trusted.
09/05/07 10:53:30: dxupdate: Extracted file
C:\WINDOWS\system32\DirectX\DX2F3.tmp\mdx_1.0.2907.0_x86.inf from cab
09/05/07 10:53:30: dxupdate: DirectXUpdateGetSetupInformation(): DirectX
Version: 4.09.00.0904.0
09/05/07 10:53:30: dxupdate: CheckDependency(): no dependency.
09/05/07 10:53:30: dxupdate: DirectXUpdateGetSetupInformation(): Section
[4.09.00.0904.0-4.09.00.0904.0_WinXP] is being installed.
09/05/07 10:53:30: dxupdate: Extracted file
C:\WINDOWS\system32\DirectX\DX2F3.tmp\microsoft.directx.direct3dx.dll from cab
09/05/07 10:53:30: dxupdate: Extracted file
C:\WINDOWS\system32\DirectX\DX2F3.tmp\microsoft.directx.direct3dx.xml from cab
09/05/07 10:53:30: dxupdate: CMDXInstall::Install():
Microsoft.DirectX.Direct3DX
09/05/07 10:53:30: dxupdate: CMDXInstall::Install(): InstallAssembly()
failed, error = 0x80070005.
09/05/07 10:53:30: dxupdate: CMDXInstall::Install(): Unable to install
Microsoft.DirectX.Direct3DX.dll.
09/05/07 10:53:30: dxupdate: DirectXUpdateInstallPlugIn():
MDXInstall::Install() failed.
09/05/07 10:53:30: dsetup32: CSetup::InstallPlugIn():
DirectXUpdateInstallPlugIn() failed.
09/05/07 10:53:30: dsetup32: CSetup::SetupForDirectX(): InstallPlugIn()
failed.
09/05/07 10:53:30: dsetup32: start finalizing: phase: 75 - 75, total: 0 - 3
09/05/07 10:53:30: DXWSetup: DSetupCallback(): Phase = 3, Steps = 0
09/05/07 10:53:30: dsetup32: Installation ended with value -9 = Internal or
unsupported error
09/05/07 10:53:31: DXWSetup: WM_APP_ENDINSTALL
09/05/07 10:53:31: DXWSetup: CDXWSetup::~CDXWSetup()
09/05/07 10:53:32: DXWSetup: CreatePropertySheet() returns -9.
09/05/07 10:53:32: DXWSetup: Deleted file
C:\WINDOWS\system32\directx\websetup\dsetup.dll.
09/05/07 10:53:32: DXWSetup: Deleted file
C:\WINDOWS\system32\directx\websetup\dsetup32.dll.


DXError file:
Failed API: InstallAssembly()
Error: (0x80070005) - Access is denied.



Unable to install Microsoft.DirectX.Direct3DX.dll.

--------------------
[09/05/07 10:53:30] module: dxupdate(Jul 20 2007), file: dxupdate.cpp, line:
5772, function: DirectXUpdateInstallPlugIn

MDXInstall::Install() failed.

--------------------
[09/05/07 10:53:30] module: dsetup32(Jul 20 2007), file: dxupdate.cpp, line:
280, function: CSetup::InstallPlugIn

DirectXUpdateInstallPlugIn() failed.

I really hope you will be able to help me out

Greetings
Manuela

--------------------
[09/05/07 10:53:30] module: dsetup32(Jul 20 2007), file: setup.cpp, line:
1701, function: CSetup::SetupForDirectX

InstallPlugIn() failed.


N1K said:
Yes, please post info from those 2 files. Also before check this:
http://support.microsoft.com/kb/177430
Click to expand...
Click to expand...
 
G

Guest

I should be since there's only my account on my laptop but I'll check to make
sure

N1K said:
Seems like you don't have administrative prvilegies to install DirectX.
Are you logged in as an administrator?
--
MCSA, MCDST, MCP
Systems Specialist
http://www.wincert.net


Manuela said:
Hi,
thanks for the response. I just looked at the info you sent me, but I cannot
find the error message I'm given, so it might be something different.
Here are the to file contents I'm getting.

DirectX file:
Target file is Version 9.7.239.0
Source file is Version 9.7.239.0
09/05/07 10:53:29: dxupdate: C:\WINDOWS\Microsoft.NET\DirectX for Managed
Code\1.0.2906.0\Microsoft.DirectX.Direct3DX.dll have been installed already.
09/05/07 10:53:29: dxupdate: C:\WINDOWS\Microsoft.NET\DirectX for Managed
Code\1.0.2906.0\Microsoft.DirectX.Direct3DX.xml have been installed already.
09/05/07 10:53:29: dxupdate: -----
09/05/07 10:53:29: dxupdate: DirectXUpdateInstallPlugIn(): DXUPDATE_MANAGEDDX
09/05/07 10:53:29: dxupdate: DirectXUpdateInstallPlugIn(): Installing
MDX_1.0.2907.0_x86.cab...
09/05/07 10:53:29: dxupdate: DXCheckTrust():
C:\WINDOWS\system32\DirectX\WebSetup\MDX_1.0.2907.0_x86.cab is trusted.
09/05/07 10:53:30: dxupdate: Extracted file
C:\WINDOWS\system32\DirectX\DX2F3.tmp\mdx_1.0.2907.0_x86.inf from cab
09/05/07 10:53:30: dxupdate: DirectXUpdateGetSetupInformation(): DirectX
Version: 4.09.00.0904.0
09/05/07 10:53:30: dxupdate: CheckDependency(): no dependency.
09/05/07 10:53:30: dxupdate: DirectXUpdateGetSetupInformation(): Section
[4.09.00.0904.0-4.09.00.0904.0_WinXP] is being installed.
09/05/07 10:53:30: dxupdate: Extracted file
C:\WINDOWS\system32\DirectX\DX2F3.tmp\microsoft.directx.direct3dx.dll from cab
09/05/07 10:53:30: dxupdate: Extracted file
C:\WINDOWS\system32\DirectX\DX2F3.tmp\microsoft.directx.direct3dx.xml from cab
09/05/07 10:53:30: dxupdate: CMDXInstall::Install():
Microsoft.DirectX.Direct3DX
09/05/07 10:53:30: dxupdate: CMDXInstall::Install(): InstallAssembly()
failed, error = 0x80070005.
09/05/07 10:53:30: dxupdate: CMDXInstall::Install(): Unable to install
Microsoft.DirectX.Direct3DX.dll.
09/05/07 10:53:30: dxupdate: DirectXUpdateInstallPlugIn():
MDXInstall::Install() failed.
09/05/07 10:53:30: dsetup32: CSetup::InstallPlugIn():
DirectXUpdateInstallPlugIn() failed.
09/05/07 10:53:30: dsetup32: CSetup::SetupForDirectX(): InstallPlugIn()
failed.
09/05/07 10:53:30: dsetup32: start finalizing: phase: 75 - 75, total: 0 - 3
09/05/07 10:53:30: DXWSetup: DSetupCallback(): Phase = 3, Steps = 0
09/05/07 10:53:30: dsetup32: Installation ended with value -9 = Internal or
unsupported error
09/05/07 10:53:31: DXWSetup: WM_APP_ENDINSTALL
09/05/07 10:53:31: DXWSetup: CDXWSetup::~CDXWSetup()
09/05/07 10:53:32: DXWSetup: CreatePropertySheet() returns -9.
09/05/07 10:53:32: DXWSetup: Deleted file
C:\WINDOWS\system32\directx\websetup\dsetup.dll.
09/05/07 10:53:32: DXWSetup: Deleted file
C:\WINDOWS\system32\directx\websetup\dsetup32.dll.


DXError file:
Failed API: InstallAssembly()
Error: (0x80070005) - Access is denied.



Unable to install Microsoft.DirectX.Direct3DX.dll.

--------------------
[09/05/07 10:53:30] module: dxupdate(Jul 20 2007), file: dxupdate.cpp, line:
5772, function: DirectXUpdateInstallPlugIn

MDXInstall::Install() failed.

--------------------
[09/05/07 10:53:30] module: dsetup32(Jul 20 2007), file: dxupdate.cpp, line:
280, function: CSetup::InstallPlugIn

DirectXUpdateInstallPlugIn() failed.

I really hope you will be able to help me out

Greetings
Manuela

--------------------
[09/05/07 10:53:30] module: dsetup32(Jul 20 2007), file: setup.cpp, line:
1701, function: CSetup::SetupForDirectX

InstallPlugIn() failed.


N1K said:
Yes, please post info from those 2 files. Also before check this:
http://support.microsoft.com/kb/177430

--
MCSA, MCDST, MCP
Systems Specialist
http://www.wincert.net


:

Hi,
I have a seriouse problem installing DirectX. The installation starts
properly but towards the enc it gives me an internal system error, asking me
to look in the WINDOWS folder at the DXError and DirectX files for further
details.
To be honest I have no idea what to do. If someone could help I would
appreciate it. I can also copy the info from the 2 files if it is needed to
understand what the problem is
Thanks
Manuela
Click to expand...
Click to expand...
Click to expand...
 
G

Guest

Just checked and I am the administrator so ... I guess that's not it

N1K said:
Seems like you don't have administrative prvilegies to install DirectX.
Are you logged in as an administrator?
--
MCSA, MCDST, MCP
Systems Specialist
http://www.wincert.net


Manuela said:
Hi,
thanks for the response. I just looked at the info you sent me, but I cannot
find the error message I'm given, so it might be something different.
Here are the to file contents I'm getting.

DirectX file:
Target file is Version 9.7.239.0
Source file is Version 9.7.239.0
09/05/07 10:53:29: dxupdate: C:\WINDOWS\Microsoft.NET\DirectX for Managed
Code\1.0.2906.0\Microsoft.DirectX.Direct3DX.dll have been installed already.
09/05/07 10:53:29: dxupdate: C:\WINDOWS\Microsoft.NET\DirectX for Managed
Code\1.0.2906.0\Microsoft.DirectX.Direct3DX.xml have been installed already.
09/05/07 10:53:29: dxupdate: -----
09/05/07 10:53:29: dxupdate: DirectXUpdateInstallPlugIn(): DXUPDATE_MANAGEDDX
09/05/07 10:53:29: dxupdate: DirectXUpdateInstallPlugIn(): Installing
MDX_1.0.2907.0_x86.cab...
09/05/07 10:53:29: dxupdate: DXCheckTrust():
C:\WINDOWS\system32\DirectX\WebSetup\MDX_1.0.2907.0_x86.cab is trusted.
09/05/07 10:53:30: dxupdate: Extracted file
C:\WINDOWS\system32\DirectX\DX2F3.tmp\mdx_1.0.2907.0_x86.inf from cab
09/05/07 10:53:30: dxupdate: DirectXUpdateGetSetupInformation(): DirectX
Version: 4.09.00.0904.0
09/05/07 10:53:30: dxupdate: CheckDependency(): no dependency.
09/05/07 10:53:30: dxupdate: DirectXUpdateGetSetupInformation(): Section
[4.09.00.0904.0-4.09.00.0904.0_WinXP] is being installed.
09/05/07 10:53:30: dxupdate: Extracted file
C:\WINDOWS\system32\DirectX\DX2F3.tmp\microsoft.directx.direct3dx.dll from cab
09/05/07 10:53:30: dxupdate: Extracted file
C:\WINDOWS\system32\DirectX\DX2F3.tmp\microsoft.directx.direct3dx.xml from cab
09/05/07 10:53:30: dxupdate: CMDXInstall::Install():
Microsoft.DirectX.Direct3DX
09/05/07 10:53:30: dxupdate: CMDXInstall::Install(): InstallAssembly()
failed, error = 0x80070005.
09/05/07 10:53:30: dxupdate: CMDXInstall::Install(): Unable to install
Microsoft.DirectX.Direct3DX.dll.
09/05/07 10:53:30: dxupdate: DirectXUpdateInstallPlugIn():
MDXInstall::Install() failed.
09/05/07 10:53:30: dsetup32: CSetup::InstallPlugIn():
DirectXUpdateInstallPlugIn() failed.
09/05/07 10:53:30: dsetup32: CSetup::SetupForDirectX(): InstallPlugIn()
failed.
09/05/07 10:53:30: dsetup32: start finalizing: phase: 75 - 75, total: 0 - 3
09/05/07 10:53:30: DXWSetup: DSetupCallback(): Phase = 3, Steps = 0
09/05/07 10:53:30: dsetup32: Installation ended with value -9 = Internal or
unsupported error
09/05/07 10:53:31: DXWSetup: WM_APP_ENDINSTALL
09/05/07 10:53:31: DXWSetup: CDXWSetup::~CDXWSetup()
09/05/07 10:53:32: DXWSetup: CreatePropertySheet() returns -9.
09/05/07 10:53:32: DXWSetup: Deleted file
C:\WINDOWS\system32\directx\websetup\dsetup.dll.
09/05/07 10:53:32: DXWSetup: Deleted file
C:\WINDOWS\system32\directx\websetup\dsetup32.dll.


DXError file:
Failed API: InstallAssembly()
Error: (0x80070005) - Access is denied.



Unable to install Microsoft.DirectX.Direct3DX.dll.

--------------------
[09/05/07 10:53:30] module: dxupdate(Jul 20 2007), file: dxupdate.cpp, line:
5772, function: DirectXUpdateInstallPlugIn

MDXInstall::Install() failed.

--------------------
[09/05/07 10:53:30] module: dsetup32(Jul 20 2007), file: dxupdate.cpp, line:
280, function: CSetup::InstallPlugIn

DirectXUpdateInstallPlugIn() failed.

I really hope you will be able to help me out

Greetings
Manuela

--------------------
[09/05/07 10:53:30] module: dsetup32(Jul 20 2007), file: setup.cpp, line:
1701, function: CSetup::SetupForDirectX

InstallPlugIn() failed.


N1K said:
Yes, please post info from those 2 files. Also before check this:
http://support.microsoft.com/kb/177430

--
MCSA, MCDST, MCP
Systems Specialist
http://www.wincert.net


:

Hi,
I have a seriouse problem installing DirectX. The installation starts
properly but towards the enc it gives me an internal system error, asking me
to look in the WINDOWS folder at the DXError and DirectX files for further
details.
To be honest I have no idea what to do. If someone could help I would
appreciate it. I can also copy the info from the 2 files if it is needed to
understand what the problem is
Thanks
Manuela
Click to expand...
Click to expand...
Click to expand...
 
G

Guest

I am the computer administrator, just checked so ... must be something else


N1K said:
Seems like you don't have administrative prvilegies to install DirectX.
Are you logged in as an administrator?
--
MCSA, MCDST, MCP
Systems Specialist
http://www.wincert.net


Manuela said:
Hi,
thanks for the response. I just looked at the info you sent me, but I cannot
find the error message I'm given, so it might be something different.
Here are the to file contents I'm getting.

DirectX file:
Target file is Version 9.7.239.0
Source file is Version 9.7.239.0
09/05/07 10:53:29: dxupdate: C:\WINDOWS\Microsoft.NET\DirectX for Managed
Code\1.0.2906.0\Microsoft.DirectX.Direct3DX.dll have been installed already.
09/05/07 10:53:29: dxupdate: C:\WINDOWS\Microsoft.NET\DirectX for Managed
Code\1.0.2906.0\Microsoft.DirectX.Direct3DX.xml have been installed already.
09/05/07 10:53:29: dxupdate: -----
09/05/07 10:53:29: dxupdate: DirectXUpdateInstallPlugIn(): DXUPDATE_MANAGEDDX
09/05/07 10:53:29: dxupdate: DirectXUpdateInstallPlugIn(): Installing
MDX_1.0.2907.0_x86.cab...
09/05/07 10:53:29: dxupdate: DXCheckTrust():
C:\WINDOWS\system32\DirectX\WebSetup\MDX_1.0.2907.0_x86.cab is trusted.
09/05/07 10:53:30: dxupdate: Extracted file
C:\WINDOWS\system32\DirectX\DX2F3.tmp\mdx_1.0.2907.0_x86.inf from cab
09/05/07 10:53:30: dxupdate: DirectXUpdateGetSetupInformation(): DirectX
Version: 4.09.00.0904.0
09/05/07 10:53:30: dxupdate: CheckDependency(): no dependency.
09/05/07 10:53:30: dxupdate: DirectXUpdateGetSetupInformation(): Section
[4.09.00.0904.0-4.09.00.0904.0_WinXP] is being installed.
09/05/07 10:53:30: dxupdate: Extracted file
C:\WINDOWS\system32\DirectX\DX2F3.tmp\microsoft.directx.direct3dx.dll from cab
09/05/07 10:53:30: dxupdate: Extracted file
C:\WINDOWS\system32\DirectX\DX2F3.tmp\microsoft.directx.direct3dx.xml from cab
09/05/07 10:53:30: dxupdate: CMDXInstall::Install():
Microsoft.DirectX.Direct3DX
09/05/07 10:53:30: dxupdate: CMDXInstall::Install(): InstallAssembly()
failed, error = 0x80070005.
09/05/07 10:53:30: dxupdate: CMDXInstall::Install(): Unable to install
Microsoft.DirectX.Direct3DX.dll.
09/05/07 10:53:30: dxupdate: DirectXUpdateInstallPlugIn():
MDXInstall::Install() failed.
09/05/07 10:53:30: dsetup32: CSetup::InstallPlugIn():
DirectXUpdateInstallPlugIn() failed.
09/05/07 10:53:30: dsetup32: CSetup::SetupForDirectX(): InstallPlugIn()
failed.
09/05/07 10:53:30: dsetup32: start finalizing: phase: 75 - 75, total: 0 - 3
09/05/07 10:53:30: DXWSetup: DSetupCallback(): Phase = 3, Steps = 0
09/05/07 10:53:30: dsetup32: Installation ended with value -9 = Internal or
unsupported error
09/05/07 10:53:31: DXWSetup: WM_APP_ENDINSTALL
09/05/07 10:53:31: DXWSetup: CDXWSetup::~CDXWSetup()
09/05/07 10:53:32: DXWSetup: CreatePropertySheet() returns -9.
09/05/07 10:53:32: DXWSetup: Deleted file
C:\WINDOWS\system32\directx\websetup\dsetup.dll.
09/05/07 10:53:32: DXWSetup: Deleted file
C:\WINDOWS\system32\directx\websetup\dsetup32.dll.


DXError file:
Failed API: InstallAssembly()
Error: (0x80070005) - Access is denied.



Unable to install Microsoft.DirectX.Direct3DX.dll.

--------------------
[09/05/07 10:53:30] module: dxupdate(Jul 20 2007), file: dxupdate.cpp, line:
5772, function: DirectXUpdateInstallPlugIn

MDXInstall::Install() failed.

--------------------
[09/05/07 10:53:30] module: dsetup32(Jul 20 2007), file: dxupdate.cpp, line:
280, function: CSetup::InstallPlugIn

DirectXUpdateInstallPlugIn() failed.

I really hope you will be able to help me out

Greetings
Manuela

--------------------
[09/05/07 10:53:30] module: dsetup32(Jul 20 2007), file: setup.cpp, line:
1701, function: CSetup::SetupForDirectX

InstallPlugIn() failed.


N1K said:
Yes, please post info from those 2 files. Also before check this:
http://support.microsoft.com/kb/177430

--
MCSA, MCDST, MCP
Systems Specialist
http://www.wincert.net


:

Hi,
I have a seriouse problem installing DirectX. The installation starts
properly but towards the enc it gives me an internal system error, asking me
to look in the WINDOWS folder at the DXError and DirectX files for further
details.
To be honest I have no idea what to do. If someone could help I would
appreciate it. I can also copy the info from the 2 files if it is needed to
understand what the problem is
Thanks
Manuela
Click to expand...
Click to expand...
Click to expand...
 
G

Guest

Try to shutdown your Anti Virus software along with the Anti Spyware
programs, or any similiar you have.
If that won't help, try to install it in the safe mode.
--
MCSA, MCDST, MCP
Systems Specialist
http://www.wincert.net


Manuela said:
I am the computer administrator, just checked so ... must be something else


N1K said:
Seems like you don't have administrative prvilegies to install DirectX.
Are you logged in as an administrator?
--
MCSA, MCDST, MCP
Systems Specialist
http://www.wincert.net


Manuela said:
Hi,
thanks for the response. I just looked at the info you sent me, but I cannot
find the error message I'm given, so it might be something different.
Here are the to file contents I'm getting.

DirectX file:
Target file is Version 9.7.239.0
Source file is Version 9.7.239.0
09/05/07 10:53:29: dxupdate: C:\WINDOWS\Microsoft.NET\DirectX for Managed
Code\1.0.2906.0\Microsoft.DirectX.Direct3DX.dll have been installed already.
09/05/07 10:53:29: dxupdate: C:\WINDOWS\Microsoft.NET\DirectX for Managed
Code\1.0.2906.0\Microsoft.DirectX.Direct3DX.xml have been installed already.
09/05/07 10:53:29: dxupdate: -----
09/05/07 10:53:29: dxupdate: DirectXUpdateInstallPlugIn(): DXUPDATE_MANAGEDDX
09/05/07 10:53:29: dxupdate: DirectXUpdateInstallPlugIn(): Installing
MDX_1.0.2907.0_x86.cab...
09/05/07 10:53:29: dxupdate: DXCheckTrust():
C:\WINDOWS\system32\DirectX\WebSetup\MDX_1.0.2907.0_x86.cab is trusted.
09/05/07 10:53:30: dxupdate: Extracted file
C:\WINDOWS\system32\DirectX\DX2F3.tmp\mdx_1.0.2907.0_x86.inf from cab
09/05/07 10:53:30: dxupdate: DirectXUpdateGetSetupInformation(): DirectX
Version: 4.09.00.0904.0
09/05/07 10:53:30: dxupdate: CheckDependency(): no dependency.
09/05/07 10:53:30: dxupdate: DirectXUpdateGetSetupInformation(): Section
[4.09.00.0904.0-4.09.00.0904.0_WinXP] is being installed.
09/05/07 10:53:30: dxupdate: Extracted file
C:\WINDOWS\system32\DirectX\DX2F3.tmp\microsoft.directx.direct3dx.dll from cab
09/05/07 10:53:30: dxupdate: Extracted file
C:\WINDOWS\system32\DirectX\DX2F3.tmp\microsoft.directx.direct3dx.xml from cab
09/05/07 10:53:30: dxupdate: CMDXInstall::Install():
Microsoft.DirectX.Direct3DX
09/05/07 10:53:30: dxupdate: CMDXInstall::Install(): InstallAssembly()
failed, error = 0x80070005.
09/05/07 10:53:30: dxupdate: CMDXInstall::Install(): Unable to install
Microsoft.DirectX.Direct3DX.dll.
09/05/07 10:53:30: dxupdate: DirectXUpdateInstallPlugIn():
MDXInstall::Install() failed.
09/05/07 10:53:30: dsetup32: CSetup::InstallPlugIn():
DirectXUpdateInstallPlugIn() failed.
09/05/07 10:53:30: dsetup32: CSetup::SetupForDirectX(): InstallPlugIn()
failed.
09/05/07 10:53:30: dsetup32: start finalizing: phase: 75 - 75, total: 0 - 3
09/05/07 10:53:30: DXWSetup: DSetupCallback(): Phase = 3, Steps = 0
09/05/07 10:53:30: dsetup32: Installation ended with value -9 = Internal or
unsupported error
09/05/07 10:53:31: DXWSetup: WM_APP_ENDINSTALL
09/05/07 10:53:31: DXWSetup: CDXWSetup::~CDXWSetup()
09/05/07 10:53:32: DXWSetup: CreatePropertySheet() returns -9.
09/05/07 10:53:32: DXWSetup: Deleted file
C:\WINDOWS\system32\directx\websetup\dsetup.dll.
09/05/07 10:53:32: DXWSetup: Deleted file
C:\WINDOWS\system32\directx\websetup\dsetup32.dll.


DXError file:
Failed API: InstallAssembly()
Error: (0x80070005) - Access is denied.



Unable to install Microsoft.DirectX.Direct3DX.dll.

--------------------
[09/05/07 10:53:30] module: dxupdate(Jul 20 2007), file: dxupdate.cpp, line:
5772, function: DirectXUpdateInstallPlugIn

MDXInstall::Install() failed.

--------------------
[09/05/07 10:53:30] module: dsetup32(Jul 20 2007), file: dxupdate.cpp, line:
280, function: CSetup::InstallPlugIn

DirectXUpdateInstallPlugIn() failed.

I really hope you will be able to help me out

Greetings
Manuela

--------------------
[09/05/07 10:53:30] module: dsetup32(Jul 20 2007), file: setup.cpp, line:
1701, function: CSetup::SetupForDirectX

InstallPlugIn() failed.


:

Yes, please post info from those 2 files. Also before check this:
http://support.microsoft.com/kb/177430

--
MCSA, MCDST, MCP
Systems Specialist
http://www.wincert.net


:

Hi,
I have a seriouse problem installing DirectX. The installation starts
properly but towards the enc it gives me an internal system error, asking me
to look in the WINDOWS folder at the DXError and DirectX files for further
details.
To be honest I have no idea what to do. If someone could help I would
appreciate it. I can also copy the info from the 2 files if it is needed to
understand what the problem is
Thanks
Manuela
Click to expand...
Click to expand...
Click to expand...
 
F

Frank

Manuela said:
Hi,
I have a seriouse problem installing DirectX. The installation starts
properly but towards the enc it gives me an internal system error, asking
me
to look in the WINDOWS folder at the DXError and DirectX files for further
details.
To be honest I have no idea what to do. If someone could help I would
appreciate it. I can also copy the info from the 2 files if it is needed
to
understand what the problem is
Thanks
Manuela
Click to expand...

DirectX 9.0c is part of XP service pack 2.
Microsoft does not support XP service pack 1 since Oct 10, 2006.
 
G

Guest

I have SP2, but all the PC games I tried to install, require me to first
install DirectX, meaning that they do not find it or at least do not
recognize it as properly functioning on my Laptop, so for some reason I
either do not have it or ... who knows

Manuela
 
G

Guest

Hi again,
I just ran the DirectX diagnostic tool and it sais that I have DirectX 9.0c
installed and no components are missing, no problems found at all. I also
just downloaded the latest DirectX version and installed. It did not give me
any problems. I guess the 2 games automatically make me intall DirectX
although I already have it. I'll try to skipp the instalation via the game CD
and start the games, see if it works and if it does not ... well ...
thanks again for the help
Manuela

N1K said:
Try to shutdown your Anti Virus software along with the Anti Spyware
programs, or any similiar you have.
If that won't help, try to install it in the safe mode.
--
MCSA, MCDST, MCP
Systems Specialist
http://www.wincert.net


Manuela said:
I am the computer administrator, just checked so ... must be something else


N1K said:
Seems like you don't have administrative prvilegies to install DirectX.
Are you logged in as an administrator?
--
MCSA, MCDST, MCP
Systems Specialist
http://www.wincert.net


:

Hi,
thanks for the response. I just looked at the info you sent me, but I cannot
find the error message I'm given, so it might be something different.
Here are the to file contents I'm getting.

DirectX file:
Target file is Version 9.7.239.0
Source file is Version 9.7.239.0
09/05/07 10:53:29: dxupdate: C:\WINDOWS\Microsoft.NET\DirectX for Managed
Code\1.0.2906.0\Microsoft.DirectX.Direct3DX.dll have been installed already.
09/05/07 10:53:29: dxupdate: C:\WINDOWS\Microsoft.NET\DirectX for Managed
Code\1.0.2906.0\Microsoft.DirectX.Direct3DX.xml have been installed already.
09/05/07 10:53:29: dxupdate: -----
09/05/07 10:53:29: dxupdate: DirectXUpdateInstallPlugIn(): DXUPDATE_MANAGEDDX
09/05/07 10:53:29: dxupdate: DirectXUpdateInstallPlugIn(): Installing
MDX_1.0.2907.0_x86.cab...
09/05/07 10:53:29: dxupdate: DXCheckTrust():
C:\WINDOWS\system32\DirectX\WebSetup\MDX_1.0.2907.0_x86.cab is trusted.
09/05/07 10:53:30: dxupdate: Extracted file
C:\WINDOWS\system32\DirectX\DX2F3.tmp\mdx_1.0.2907.0_x86.inf from cab
09/05/07 10:53:30: dxupdate: DirectXUpdateGetSetupInformation(): DirectX
Version: 4.09.00.0904.0
09/05/07 10:53:30: dxupdate: CheckDependency(): no dependency.
09/05/07 10:53:30: dxupdate: DirectXUpdateGetSetupInformation(): Section
[4.09.00.0904.0-4.09.00.0904.0_WinXP] is being installed.
09/05/07 10:53:30: dxupdate: Extracted file
C:\WINDOWS\system32\DirectX\DX2F3.tmp\microsoft.directx.direct3dx.dll from cab
09/05/07 10:53:30: dxupdate: Extracted file
C:\WINDOWS\system32\DirectX\DX2F3.tmp\microsoft.directx.direct3dx.xml from cab
09/05/07 10:53:30: dxupdate: CMDXInstall::Install():
Microsoft.DirectX.Direct3DX
09/05/07 10:53:30: dxupdate: CMDXInstall::Install(): InstallAssembly()
failed, error = 0x80070005.
09/05/07 10:53:30: dxupdate: CMDXInstall::Install(): Unable to install
Microsoft.DirectX.Direct3DX.dll.
09/05/07 10:53:30: dxupdate: DirectXUpdateInstallPlugIn():
MDXInstall::Install() failed.
09/05/07 10:53:30: dsetup32: CSetup::InstallPlugIn():
DirectXUpdateInstallPlugIn() failed.
09/05/07 10:53:30: dsetup32: CSetup::SetupForDirectX(): InstallPlugIn()
failed.
09/05/07 10:53:30: dsetup32: start finalizing: phase: 75 - 75, total: 0 - 3
09/05/07 10:53:30: DXWSetup: DSetupCallback(): Phase = 3, Steps = 0
09/05/07 10:53:30: dsetup32: Installation ended with value -9 = Internal or
unsupported error
09/05/07 10:53:31: DXWSetup: WM_APP_ENDINSTALL
09/05/07 10:53:31: DXWSetup: CDXWSetup::~CDXWSetup()
09/05/07 10:53:32: DXWSetup: CreatePropertySheet() returns -9.
09/05/07 10:53:32: DXWSetup: Deleted file
C:\WINDOWS\system32\directx\websetup\dsetup.dll.
09/05/07 10:53:32: DXWSetup: Deleted file
C:\WINDOWS\system32\directx\websetup\dsetup32.dll.


DXError file:
Failed API: InstallAssembly()
Error: (0x80070005) - Access is denied.



Unable to install Microsoft.DirectX.Direct3DX.dll.

--------------------
[09/05/07 10:53:30] module: dxupdate(Jul 20 2007), file: dxupdate.cpp, line:
5772, function: DirectXUpdateInstallPlugIn

MDXInstall::Install() failed.

--------------------
[09/05/07 10:53:30] module: dsetup32(Jul 20 2007), file: dxupdate.cpp, line:
280, function: CSetup::InstallPlugIn

DirectXUpdateInstallPlugIn() failed.

I really hope you will be able to help me out

Greetings
Manuela

--------------------
[09/05/07 10:53:30] module: dsetup32(Jul 20 2007), file: setup.cpp, line:
1701, function: CSetup::SetupForDirectX

InstallPlugIn() failed.


:

Yes, please post info from those 2 files. Also before check this:
http://support.microsoft.com/kb/177430

--
MCSA, MCDST, MCP
Systems Specialist
http://www.wincert.net


:

Hi,
I have a seriouse problem installing DirectX. The installation starts
properly but towards the enc it gives me an internal system error, asking me
to look in the WINDOWS folder at the DXError and DirectX files for further
details.
To be honest I have no idea what to do. If someone could help I would
appreciate it. I can also copy the info from the 2 files if it is needed to
understand what the problem is
Thanks
Manuela
Click to expand...
Click to expand...
Click to expand...
 

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