digital camera as web cam.driver problem

[christine]

hi can anyone help? i am using my digital camera as a
web cam to communicate with family and friends usin msn
messenger. The problem is the driver is loaded on my pc
but when i try to select launch cam it tells me a camera
has not been detected. As a work round i can reload the
driver using the cd from the supplier of my camera, but
this takes time and it restarts the pc etc... and then i
get the little icon telling me new hardware has been
found..i can then launch the programme and it will work
for one time. Once I stop the web conversation and if i
want to communicate with someone else it tells me a
camera has not been connected. Any suggestions welcome.
Sorry for the vagueness I am no technician!!
Thank you

 

[Mary Sauer]

Have you gone to the manufacturer's web site and looked around for newer drivers? Do
you have broadband?

 

[christine]

yes i have broadband....the manufacturers have not been
very helpful...any other suggestions

 

[Mary Sauer]

Sorry it took so long for my answering this.
Disable your modem and see if it solves your problem. Some of these web cams look for
a dial up. Control panel, systems folder, hardware tab,device manager, expand the
modems, right click your modem, properties, device usage, do not use this device
(disable).