Did I kill this computer?

G

Gyabin

Well let’s see. At first I got a virus then ran a virus scan, apparently I
hit the delete all button instead of repair all. so it ended up deleting the
logon file for my computer and now it can’t get past the message even when I
put in the XP disc, maybe I’m doing it wrong.

The message says
Stop: c000021a {fatal system error}
The windows logon process system process terminated unexpectedly with a
status of 0X0000034 (0X00000000 0X00000000)
The System has been shut down

ps i have a standard dell 9100
 
P

philo

Gyabin said:
Well let's see. At first I got a virus then ran a virus scan, apparently I
hit the delete all button instead of repair all. so it ended up deleting the
logon file for my computer and now it can't get past the message even when I
put in the XP disc, maybe I'm doing it wrong.

The message says
Stop: c000021a {fatal system error}
The windows logon process system process terminated unexpectedly with a
status of 0X0000034 (0X00000000 0X00000000)
The System has been shut down

ps i have a standard dell 9100


You can probably get your machine going again by performing a repair
install.

http://www.michaelstevenstech.com/XPrepairinstall.htm

If that works you need to re-run your virus scan as there could be residual
damage.
If you are not sure that your machine is virus free, I suggest you back up
your data...
then format your drive and reinstall XP
 
P

PD43

philo said:
You can probably get your machine going again by performing a repair
install.

How do you KNOW that?

Have you got a clue as to what kind of disc - IF ANY - the OP has?

You are one of those here who is dangerous: you are giving bad info
because you are replying to posts that have given insufficient info.
 
L

Lem

Gyabin said:
Well let’s see. At first I got a virus then ran a virus scan, apparently I
hit the delete all button instead of repair all. so it ended up deleting the
logon file for my computer and now it can’t get past the message even when I
put in the XP disc, maybe I’m doing it wrong.

The message says
Stop: c000021a {fatal system error}
The windows logon process system process terminated unexpectedly with a
status of 0X0000034 (0X00000000 0X00000000)
The System has been shut down

ps i have a standard dell 9100

You probably didn't "kill" your computer ... but you may want to take it
to a reliable local computer repair shop (not a chain store's "FixItSquad").

As a first effort, restart the computer and press F8 immediately after
the initial black screen and then select "Last known good configuration."

See
http://support.microsoft.com/default.aspx?scid=kb;en-us;156669
http://support.microsoft.com/kb/317189

--
Lem -- MS-MVP

To the moon and back with 2K words of RAM and 36K words of ROM.
http://en.wikipedia.org/wiki/Apollo_Guidance_Computer
http://history.nasa.gov/afj/compessay.htm
 

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