G
Guest
Can anyone provide a solution to the following problem.
I would warn you that I am no computer expert so any instructions need to be
step by step please.
When switching on our computer we receive a blue screen and the error message:
Stop: C000021a (Fatal System Error) The Windows Logon Process System process
terminated unexpectedly with a status of 0xC0000096 (0x00000000 0x00000000)
The system has been shut down
I would warn you that I am no computer expert so any instructions need to be
step by step please.
When switching on our computer we receive a blue screen and the error message:
Stop: C000021a (Fatal System Error) The Windows Logon Process System process
terminated unexpectedly with a status of 0xC0000096 (0x00000000 0x00000000)
The system has been shut down