OK. I got it to work. To answer your questions, WFS now displays my
Windows
Contacts when I click on the "To" button. I can select my recipient from
my
vast array of contacts. MS Word, however, it seems, still looks for my
outlook contacts when / if I try to mail merge. I'll cross that bridge if
I
come to it... I'm confused about why Windows would want to store
addresses
in two separate places anyway...
I took your advice and inputted a fax number (in proper format) for the
destination contact directly into Windows Contacts. I selected the
desired
recipient as stated above. What turned the tide was I had to re-program
my
area code to "000" to get the program to use my calling card. Apparently
the
software was dialing "1 + the number" for all telephone numbers inside my
area code and would use the calling card for all numbers outside my area
code. I'm pretty sure this is not an "intended use," but it does seem to
work now. Eventually, I would like to be able to send a local fax without
the calling card. I'll probably have to set up a new rule to handle that.
Thank you for your help. If you need clarification on what I did (so I
can
be of help to others), please let me know!
Nathan
Russ Valentine said:
I see. The plot thickens considerably.
When you uninstalled Outlook, did the default Contact manager for the OS
revert to Windows Contacts?
By what method are you now selecting your recipient?
I have no idea whether WFS was ever tested extensively against dialing
rules
before it was released, so I have no idea how it will function. All I
know
is that it invokes my dialing rules flawlessly for my Outlook Contacts.
For
all I know, I'm the only one who's tried it, and the experience of one
means
nothing.
--
Russ Valentine
[MVP-Outlook]
drnate said:
Dear Russ,
I fixed part of the problem. I am using a Toshiba laptop that came
with
evaluation copies of the MS Office 2007 programs installed. After I
uninstalled the main program, WFS allowed me to choose from my contacts
folder.
I am still having trouble with the calling card. I have tried with and
without adding all the prefixes in the target area code (under area
code
rules). I just cannot seem to get the software to use my calling card
access
number. It always dials the target number.
Thank you again for your help.
Nathan
:
Those are really bizarre error messages if you've never had Outlook
installed on this partition. WFS should default to using Windows
Contacts
if
Outlook has never been installed. What happens if you create a Contact
Record with a properly formatted fax number in Windows Contacts? Can
you
then invoke that Contact from the New Fax Window?
As you know, canonical format should invoke the processing of dialing
rules
no matter how that number is entered. All bets are off with WFS. No
one
seems to know how or whether this program works.
--
Russ Valentine
[MVP-Outlook]
Hello Russ:
Here goes:
I am using the fax software that came with Vista Ultimate. I
accessed
it
under Start > Accessories > Windows Fax an Scan.
I am greeted by the Windows Fax and Scan Window. When I click on
"New
Fax,"
the New Fax Windows opens. I enter the fax number in +1 (000)
000-0000
format in the "To" box near the top of the window. I do not need to
send
hundreds of faxes each day, so I was hoping to get around buying
additional
fax software.
I do not currently have a data source for my fax numbers. I just
enter
them directly into the "To" box in the New Fax Window. If I had a
choice,
I'd use the Windows Contacts address book to control fax and phone
numbers.
However, when the Select Recipients box opens after clicking on the
"To"
window, the only Address Book listed is "Outlook Address Book," and
when I
click on Advanced Find, a window informs me "The search cannot be
completed.
You must have an address list to search in. If you don't have an
address
list, contact your Microsoft Exchange administrator." I am just a
simple
home user that would like to fax some paperwork to city hall. I
have
checked
and found that I do not even have Outlook installed.
I hope this is helpful. Thank you for your time.
Nathan
:
State your fax software.
State the method used for recipient selection.
State the data source for your fax numbers.
--
Russ Valentine
[MVP-Outlook]
Hello! I've been working on this for several hours and can't
seem
to
find
anything that addresses my issues. I am trying to send a fax
with a
custom
calling card. I have the calling card information entered into
the
dialing
rules.
When I put the number in proper cannonical format, I get a pop up
box
declaring that there are no outlook contacts with that number.
Furthermore,
no matter what I try, the system simply refuses to use my calling
card.
Is
there a place I'm supposed to check that says "use calling card
for
this
area
code" or something similar? It seems like I'm missing something
really
simple. Thank you for your insight!
Nathan
