Dialer, TAPI3.DLL

[Guest]

Phone dialer does not show up in accessories/communications. When I go run/start dialer.exe I get this error message; "Failed initializing a delephony service component (TAPI3.DLL. System registry may be corrupted. When I go to Control panel/Phone and Modem I get the following message; "Phone and Modem services can not be opened. You may have a problem with your telephony services."

I have run Windows XP repair, but the problem persists. HP support's solution is to format the drive and reinstall Windows XP along with all my other application software, about a two day job.

There has to be an easier solution to this problem.

Your time and consideration would be appreciated.

BearScat

 

[Thorsten Matzner]

Phone dialer does not show up in accessories/communications. When I go run/start dialer.exe I get this error message; "Failed initializing a delephony service component (TAPI3.DLL. System registry may be corrupted. When I go to Control panel/Phone and Modem I get the following message; "Phone and Modem services can not be opened. You may have a problem with your telephony services."

Did you already check if this service is enabled and up in the Control
Panel > Administrative Tools > Services?

 

[Guest]

Thank you, that simple task fixed the problem. I spent 4 hours on the phone with HP and their solution was to format the drive and reinstall Windows XP

Your help was greatly appreciated

BearScat

 

[Thorsten Matzner]

Thank you, that simple task fixed the problem. I spent 4 hours on the phone with HP and their solution was to format the drive and reinstall Windows XP.

You are welcome.