Device manager? CD-Rom/Sound

G

Guest

My CD-Rom and sound is not working. I can't even find it on my computer when
I put a disk in. The Device manager says that it can not load the hardware
because it is missing or corrupted. Thanks
 
G

Gerry Cornell

Please look in the System and Application logs in Event Viewer
for Warning and Error Reports over the last 2 days use and post
copies here.

You can access Event Viewer by selecting Start, Administrative
Tools, and Event Viewer. When researching the meaning of the
error, information regarding Event ID, Source and Description
are important.

HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;enus;308427&Product=winxp

Part of the Description of the error will include a link, which you
should double click for further information. You can copy using
copy and paste. Often the link will, however, say there is no further
information.
http://go.microsoft.com/fw.link/events.asp
(Please note the hyperlink above is for illustration purposes only)

A tip for posting copies of Error Reports! Run Event Viewer and
double click on the error you want to copy. In the window, which
appears is a button resembling two pages. Double click the
button and close Event Viewer. Now start your message (email)
and do a paste into the body of the message. This will paste the
info from the Event Viewer Error Report complete with links into
the message. Make sure this is the first paste after exiting from
Event Viewer.


Hope this helps.

Gerry
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Stourport, Worcs, England
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