CR ROM no longer detected - Driver error message 39

[Guest]

My CD ROM is no longer being detected. When I open the device manager, there
is a warning that says "Windows cannot load the device driver for this
hardware. The driver may be corrupted or missing. (Code 39)"
I followed the troubleshooter recommendation and un-installed the device and
re-installed it. Even downloaded the freshest drivers and flash update for
the CD with no sucess. I figured the device failed, so I just went and
purchased a new Sony CDRW/DVD ROM and connected it all back up with the same
results. I burned several CD's over the holidays and have installed no new
devices since that time.
Any help is appreciated.

 

[Guest]

BTW I am running XP Professional

 

[Guest]

Hi Blastoff,

See if the information in this MSKB article helps you to resolve the problem:

CD-ROM access is missing and messages cite error code 31, code 32, code 19,
code 39, or code 41 after you remove Easy CD Creator in Windows XP
http://support.microsoft.com/kb/314060/en-us
(please note that although the article references Easy CD Creator, there are
other third-party software packages that will cause the same "problem" to
occur).

If you don't want to manually edit the registry, you can d/load and run the
registry patch that is available here:
http://aumha.org/win5/a/xpcd.php#problems
(look at the second "problem")



Regards,

 

[Brian A.]

My CD ROM is no longer being detected. When I open the device manager, there
is a warning that says "Windows cannot load the device driver for this
hardware. The driver may be corrupted or missing. (Code 39)"
I followed the troubleshooter recommendation and un-installed the device and
re-installed it. Even downloaded the freshest drivers and flash update for
the CD with no sucess. I figured the device failed, so I just went and
purchased a new Sony CDRW/DVD ROM and connected it all back up with the same
results. I burned several CD's over the holidays and have installed no new
devices since that time.
Any help is appreciated.

CD-ROM access is missing and messages cite error code 31, code 32, code 19, code 39,
or code 41 after you remove Easy CD Creator in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q314060

CD-ROM drive or DVD-ROM drive appears to be missing after you install Windows XP or
Windows Vista Beta 2
http://support.microsoft.com/kb/320553/en-us

How to troubleshoot unknown devices that are listed in Device Manager in Windows XP
http://support.microsoft.com/kb/314464/en-us

How to manage devices in Windows XP
http://support.microsoft.com/kb/283658/en-us

--

Brian A. Sesko { MS MVP_Shell/User }
Conflicts start where information lacks.
http://basconotw.mvps.org/

Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm
How to ask a question: http://support.microsoft.com/kb/555375