CD Rom Not Working

[Guest]

Installed new cd rom still doesn't work. In device manager its says for both
cd rom devices ( Windows cannot load the device driver for this
hardware. The driver may be corrupted or missing. (Code 39)Tried to uninstall
and reinstall no luck. I may have deleted something important in either
Nortons Spybot or spyware. I deleted a bunch of problems detected by one of
those and then read it might not be a good idea because it could effect other
prop in your PC. Help PLEASE Can this be fixed or not Thanks in advance
Robert Petaluma CA

 

[Yves Leclerc]

Installed new cd rom still doesn't work. In device manager its says for
both
cd rom devices ( Windows cannot load the device driver for this
hardware. The driver may be corrupted or missing. (Code 39)Tried to
uninstall
and reinstall no luck. I may have deleted something important in either
Nortons Spybot or spyware. I deleted a bunch of problems detected by one
of
those and then read it might not be a good idea because it could effect
other
prop in your PC. Help PLEASE Can this be fixed or not Thanks in advance
Robert Petaluma CA

 

[Yves Leclerc]

Found this in a different post:

Goto http://aumha.org/win5/a/xpcd.php#problems
See the second "problem" (read the caveats)
Run the provided registry patch

That should fix your problem (basically, a filter driver is missing or
non-operational, the registry patch will delete the filter drivers
references for your cdrom(s))


Basically, the reg file from above carries out the steps displayed at this
website


CD-ROM Drive or DVD-ROM Drive Missing After You Install Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;320553

CD-ROM Access Is Missing and Messages Cite Error Code 31, Code 32, Code 19,
or Code 39 After You Remove Easy CD Creator in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;314060


(It'll fix code 41 errors too as per the contents of the last kb article)