Hi Ian,
Based on my knowledge, there is no direct way to reset default desktop
icons. If the SFC cannot help, you may try to repair Windows XP.
For more detail about repair installation, please refer to link below:
KB315341: How to perform an in-place upgrade (reinstallation) of Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;315341
Thanks & Regards,
Ken Zhao
Microsoft Online Support
Microsoft Global Technical Support Center
Get Secure! -
www.microsoft.com/security <
http://www.microsoft.com/security>
====================================================
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.
--------------------
| Thread-Topic: Desktop Shortcut Icons Disappear
| thread-index: AceBzVArElev85fUSOuJXumFxTEAWw==
| X-WBNR-Posting-Host: 217.155.21.70
| From: =?Utf-8?B?SWFuIFJvYmVydA==?= <
[email protected]>
| References: <
[email protected]>
<wimkkA#
[email protected]>
<
[email protected]>
<
[email protected]>
| Subject: RE: Desktop Shortcut Icons Disappear
| Date: Wed, 18 Apr 2007 08:22:01 -0700
| Lines: 203
| Message-ID: <
[email protected]>
| MIME-Version: 1.0
| Content-Type: text/plain;
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| Newsgroups: microsoft.public.windowsxp.help_and_support
| Path: TK2MSFTNGHUB02.phx.gbl
| Xref: TK2MSFTNGHUB02.phx.gbl
microsoft.public.windowsxp.help_and_support:31573
| NNTP-Posting-Host: tk2msftsbfm01.phx.gbl 10.40.244.148
| X-Tomcat-NG: microsoft.public.windowsxp.help_and_support
|
| Hi Ken,
|
| I will do a SFC next time I get physical access to the machine.
| However I just wanted to add that I created a test icon on the desktop
| pointing to a freshly copied DLL (in my documents subfolder) and this
custom
| icon was also lost with all the others. It happened today after the
machine
| was on for around 2 hours. So I think that it's not something about
| Shell32.dll per se, rather a resource issue or the like.
|
| So to recap - the desktop shortcut icons which have been created with
custom
| icons, do not display correctly. Today when it happened the machine was
| rebooted immediately and the icons then displayed correctly.
|
| Besides the SFC, is there any other lines of investigation I can follow ?
|
| The machine also has the problem with desktop icons not having
transparent
| text on the icons. No matter what settings are set - the machine refuses
to
| allow transparent text on the icons, so picture desktop wallpaper looks
| horrible with icons with text the same colour as the windows backgorund
not
| the picture. No matter which user logs in this happens for them and in
safe
| mode too.
|
| Is there any "reset to default" for icons/desktop that I can do ? (for
all
| users)
|
| Thanks in advance.
|
| Ian
|
|
| ""Ken Zhao [MSFT]"" wrote:
|
| > Hi Ian,
| >
| > Thanks for your response.
| >
| > Could you let us know the exact error message?
| >
| > Also please test to see if the issue still occurs in Safe Mode. If the
| > issue occurs in the Safe Mode, please perform the following steps to
run
| > System File Checker. To verify if some system files are corrupted, also
| > please run System File Checker (SFC).
| > 1. Click on Start, click on Run and type "CMD" (without the quotation
| > marks). Press Enter. This opens the Command Prompt window.
| > 2. Type "SFC" (without the quotation marks) and press Enter. It lists
the
| > option you can choose. You can then choose an option, such as "SFC
| > /scannow" (without the quotation marks). Press Enter.
| > Note: You will be prompted to insert the Windows XP SP2 CD, do so.
| >
| > Thanks & Regards,
| >
| > Ken Zhao
| >
| > Microsoft Online Support
| > Microsoft Global Technical Support Center
| >
| > Get Secure! -
www.microsoft.com/security
<
http://www.microsoft.com/security>
| > ====================================================
| > When responding to posts, please "Reply to Group" via your newsreader
so
| > that others may learn and benefit from your issue.
| > ====================================================
| > This posting is provided "AS IS" with no warranties, and confers no
rights.
| >
| >
| >
| >
| >
| > --------------------
| > | Thread-Topic: Desktop Shortcut Icons Disappear
| > | thread-index: AceAW/5svBg/I0y7SUCix81nHi+4bg==
| > | X-WBNR-Posting-Host: 217.155.21.70
| > | From: =?Utf-8?B?SWFuIFJvYmVydA==?= <
[email protected]>
| > | References: <
[email protected]>
| > <wimkkA#
[email protected]>
| > | Subject: RE: Desktop Shortcut Icons Disappear
| > | Date: Mon, 16 Apr 2007 12:18:20 -0700
| > | Lines: 95
| > | Message-ID: <
[email protected]>
| > | MIME-Version: 1.0
| > | Content-Type: text/plain;
| > | charset="Utf-8"
| > | Content-Transfer-Encoding: 7bit
| > | X-Newsreader: Microsoft CDO for Windows 2000
| > | Content-Class: urn:content-classes:message
| > | Importance: normal
| > | Priority: normal
| > | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.2757
| > | Newsgroups: microsoft.public.windowsxp.help_and_support
| > | Path: TK2MSFTNGHUB02.phx.gbl
| > | Xref: TK2MSFTNGHUB02.phx.gbl
| > microsoft.public.windowsxp.help_and_support:31202
| > | NNTP-Posting-Host: tk2msftsbfm01.phx.gbl 10.40.244.148
| > | X-Tomcat-NG: microsoft.public.windowsxp.help_and_support
| > |
| > | Hi
| > |
| > | Icons have all been created by following KB 310192
| > | But machine now says "shell32.dll" does not contain any icons.
| > | Until it is rebooted and then it seems to be fine for a while.
| > | I've looked in the Eventvwr and nothing seems to be raised in the
system
| > log
| > | or application log which seems appropriate to indicate a problem.
| > |
| > |
| > |
| > | ""Ken Zhao [MSFT]"" wrote:
| > |
| > | > Hello Ian,
| > | >
| > | > Thank you for using newsgroup!
| > | >
| > | > From your post, I am not sure why the shortcut icons missing. You
may
| > try
| > | > to create a new user account and boot into Clean Boot mode to
monitor
| > the
| > | > issue.
| > | >
| > | > For detailed information, you can refer to the following links:
| > | > 279783: How To Create and Configure User Accounts in Windows XP
| > | >
http://support.microsoft.com/default.aspx?scid=kb;en-us;279783
| > | >
| > | > 310560: How to troubleshoot by using the System Configuration
utility
| > in
| > | > Windows XP
| > | >
http://support.microsoft.com/kb/310560
| > | >
| > | > Thanks & Regards,
| > | >
| > | > Ken Zhao
| > | >
| > | > Microsoft Online Support
| > | > Microsoft Global Technical Support Center
| > | >
| > | > Get Secure! -
www.microsoft.com/security
| > <
http://www.microsoft.com/security>
| > | > ====================================================
| > | > When responding to posts, please "Reply to Group" via your
newsreader
| > so
| > | > that others may learn and benefit from your issue.
| > | > ====================================================
| > | > This posting is provided "AS IS" with no warranties, and confers no
| > rights.
| > | >
| > | >
| > | >
| > | >
| > | >
| > | > --------------------
| > | > | Thread-Topic: Desktop Shortcut Icons Disappear
| > | > | thread-index: Acd7hNOUgt7PhqN2TY+ttz0Y0WCkRQ==
| > | > | X-WBNR-Posting-Host: 207.46.19.197
| > | > | From: =?Utf-8?B?SWFuIFJvYmVydA==?= <
[email protected]>
| > | > | Subject: Desktop Shortcut Icons Disappear
| > | > | Date: Tue, 10 Apr 2007 08:28:01 -0700
| > | > | Lines: 19
| > | > | Message-ID: <
[email protected]>
| > | > | MIME-Version: 1.0
| > | > | Content-Type: text/plain;
| > | > | charset="Utf-8"
| > | > | Content-Transfer-Encoding: 7bit
| > | > | X-Newsreader: Microsoft CDO for Windows 2000
| > | > | Content-Class: urn:content-classes:message
| > | > | Importance: normal
| > | > | Priority: normal
| > | > | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.2757
| > | > | Newsgroups: microsoft.public.windowsxp.help_and_support
| > | > | Path: TK2MSFTNGHUB02.phx.gbl
| > | > | Xref: TK2MSFTNGHUB02.phx.gbl
| > | > microsoft.public.windowsxp.help_and_support:30008
| > | > | NNTP-Posting-Host: tk2msftsbfm01.phx.gbl 10.40.244.148
| > | > | X-Tomcat-NG: microsoft.public.windowsxp.help_and_support
| > | > |
| > | > | Hi,
| > | > |
| > | > | What would cause desktop shortcut icon's to disappear? The user
has
| > set
| > | > | them to be a custom icon, and everything was fine, then they
| > disappeared.
| > | > |
| > | > | I have "reset" the IconCache by increasing the icon size by 1
point
| > and
| > | > | getting windows to re-do the cache - (Display properties,
Appearance,
| > | > | Advanced, Icon from the dropdown, size +1) - the icons all come
back
| > and
| > | > all
| > | > | is fine, but then around 3 hours later they are gone again.
| > | > |
| > | > | Could the icon cache be full? Should I increase its size? What
else
| > | > could
| > | > | be causing this?
| > | > |
| > | > | The machine is a brand new - high spec machine.
| > | > |
| > | > | Thanks
| > | > |
| > | > | Ian
| > | > |
| > | > |
| > | >
| > | >
| > |
| >
| >
|
