Desktop doesn't Load

[libby]

Desktop doesn't load when I start PC. I fixed the
problem on Windows 98 PC but I can't find a solution for
the Windows 2000 PC. I can go to a c: prompt in safe
mode and run explorer.exe but on a normal start I get
just a blue screen and hour glass no icons or menu bar.

Please help. I have tried talking to Microsoft Tech but
he had a foreign accent and didn't seem to understand
what I was saying. He was absolutely clueless.

 

[George Hester]

Hit ctrl-alt-del | Task Manager | Processes and determine what is using 100% of the CPU. Is it explorer.exe?

 

[jdh]

Same thing happening to me. My CPU IS at 99%.

-----Original Message-----
Hit ctrl-alt-del | Task Manager | Processes and determine

what is using 100% of the CPU. Is it explorer.exe?message news:[email protected]...

 

[John V]

Hi Libby,
I had the same exact problem and found it to be a virus
that isn't detected by Norton or AVG. It's caused by the
Randex.x virus. I would recommend checking my thread from
a couple of days ago with the same subject as yours for
the run down .

Cheers

 

[George Hester]

Are you saying System Idle is at 99%