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Error 0xC00D3E8E: The property is read only.
Error occurred when attempting to save file after changing properties on a video *.mov file.
I believe the issue was caused by creating the video file using a Mac and attempting to edit the properties on a PC. However, I am not positive if this is what caused the issue.
Please note – this fix will delete all metadata on the file.
Please create a backup copy of the *.mov file prior to using this fix.
This fix was done using a PC running Windows and using the tool ExifTool by Phil Harvey <https://exiftool.org/>
Create a folder on your desktop and place the moviename.mov in that folder. For example, create a folder "Video" on your desktop.
Download exiftool.exe and place it in the same folder as the moviename.mov. If the ExifTool has the name "exiftool(-k).exe" rename it to "exiftool.exe".
Open a Command Prompt. One way to do this is below:
Press Windows+R to open “Run” box. Type “cmd” and then click “OK” to open a regular Command Prompt.
In the Command Prompt window, change the directory to the "Video" folder on your desktop. One way to do this is type:
cd desktop
enter, followed by
cd video
enter
You should now see C:\Users\*your username*\Desktop\Video
In Command Prompt, type exiftool moviename.mov and ExifTool will display all the metadata. The command looks like this:
C:\Users\*your username*\Desktop\Video>exiftool moviename.mov
To delete all metadata and fix the error when saving after adding new metadata, type the following and hit enter:
C:\Users\*your username*\Desktop\Video>exiftool -all= .\moviename.mov
Note: There is a space between -all= and .\moviename.mov
Please note – this fix will delete all metadata on the file.
But hopefully will fix the issue of not being able to save the file with updated metadata in the properties.
Error occurred when attempting to save file after changing properties on a video *.mov file.
I believe the issue was caused by creating the video file using a Mac and attempting to edit the properties on a PC. However, I am not positive if this is what caused the issue.
Please note – this fix will delete all metadata on the file.
Please create a backup copy of the *.mov file prior to using this fix.
This fix was done using a PC running Windows and using the tool ExifTool by Phil Harvey <https://exiftool.org/>
Create a folder on your desktop and place the moviename.mov in that folder. For example, create a folder "Video" on your desktop.
Download exiftool.exe and place it in the same folder as the moviename.mov. If the ExifTool has the name "exiftool(-k).exe" rename it to "exiftool.exe".
Open a Command Prompt. One way to do this is below:
Press Windows+R to open “Run” box. Type “cmd” and then click “OK” to open a regular Command Prompt.
In the Command Prompt window, change the directory to the "Video" folder on your desktop. One way to do this is type:
cd desktop
enter, followed by
cd video
enter
You should now see C:\Users\*your username*\Desktop\Video
In Command Prompt, type exiftool moviename.mov and ExifTool will display all the metadata. The command looks like this:
C:\Users\*your username*\Desktop\Video>exiftool moviename.mov
To delete all metadata and fix the error when saving after adding new metadata, type the following and hit enter:
C:\Users\*your username*\Desktop\Video>exiftool -all= .\moviename.mov
Note: There is a space between -all= and .\moviename.mov
Please note – this fix will delete all metadata on the file.
But hopefully will fix the issue of not being able to save the file with updated metadata in the properties.
Last edited: