Desktop background (wallpaper) keeps reverting back to imageHPSproutv2- Vista Home Premium

[rich.bovenzi]

Hi,
Please can someone help me with a fustrating issue I have with setting
the desktop background in Vista Home Premium.
I have just purchased a HP Pavilion DV6799EA Special Edition in the UK
with the aforementioned OS. During the installation I was promped to
choose a desktop background and I chose the so called special edition
background which matches the chocolate colour of the laptop lid. See
the link from HP site.

http://h10010.www1.hp.com/wwpc/uk/en/ho/WF06b/21675-38187-38191-38191-38191-81140426-81657871.html

The problem I have is that when I change the desktop backgound
(wallpaper) and restart the laptop the dersktop has reverted back to
the desktop I chose during installation. How can I get the laptop to
keep my newly selected desktop?
Hope you can help!

By the way, after I restart the laptop and go back into Desktop
Backgounds the desired wallpaper appears immediately without even
selecting it with a mouse click on the radio button!

 

[Frank Saunders MS-MVP IE,OE/WM]

Hi,
Please can someone help me with a fustrating issue I have with setting
the desktop background in Vista Home Premium.
I have just purchased a HP Pavilion DV6799EA Special Edition in the UK
with the aforementioned OS. During the installation I was promped to
choose a desktop background and I chose the so called special edition
background which matches the chocolate colour of the laptop lid. See
the link from HP site.

http://h10010.www1.hp.com/wwpc/uk/en/ho/WF06b/21675-38187-38191-38191-38191-81140426-81657871.html

The problem I have is that when I change the desktop backgound
(wallpaper) and restart the laptop the dersktop has reverted back to
the desktop I chose during installation. How can I get the laptop to
keep my newly selected desktop?
Hope you can help!

By the way, after I restart the laptop and go back into Desktop
Backgounds the desired wallpaper appears immediately without even
selecting it with a mouse click on the radio button!

It might be a security program blocking the Registry change it needs to
make. A few, but not all, of the programs now doing this are:
Ad-aware's Ad-Watch
IBM Access Connections
Kaspersky
McAfee VirusScan and/or Antispyware
Norton AV
Spyware Blaster
Spybot> Tools> IE Tweaks
Spybot- Teatimer
Spysweeper
Spyware Doctor
Windows Defender
Zone Alarm (free) 6.5 Reported to be fixed in later versions.

In the case of Zone Alarm 6.5 or Norton 2007 it actually has to be
uninstalled. Make sure the Windows Firewall is turned on until you
reinstall Zone Alarm.

Boot into Safe Mode with Networking and try the change.

 

[LesleyO]

It might be a security program blocking the Registry change it needs to
make. A few, but not all, of the programs now doing this are:
Ad-aware's Ad-Watch
IBM Access Connections
Kaspersky
McAfee VirusScan and/or Antispyware
Norton AV
Spyware Blaster
Spybot> Tools> IE Tweaks
Spybot- Teatimer
Spysweeper
Spyware Doctor
Windows Defender
Zone Alarm (free) 6.5 Reported to be fixed in later versions.

In the case of Zone Alarm 6.5 or Norton 2007 it actually has to be
uninstalled. Make sure the Windows Firewall is turned on until you
reinstall Zone Alarm.

Boot into Safe Mode with Networking and try the change.

Norton needs to be *uninstalled*? Usually all I have to do is turn off
"Auto-Protect" and then turn it back on again, after doing whatever needs to
be done. Just wondering!
LesleyO

 

[rich.bovenzi]

Norton needs to be *uninstalled*? Usually all I have to do is turn off
"Auto-Protect" and then turn it back on again, after doing whatever needsto
be done. Just wondering!
LesleyO- Hide quoted text -

- Show quoted text -

Thanks for those suggestions I'll give them a try.

I've found a temporary workaround by checking the registry again and
searched for c:\windows\web\wallpaper, the location of default
background images, I found the entry referring to the wallpaper image
HPSproutv2.jpg . I exported the key and then changed the permissions
on the key. I edited this value to a desired wallpaper img18.jpg and
restarted the laptop, hey presto! It's changed the desktop, I have to
do this each time I fancy a change of wallpaper!

HK_USERS\default\control panel\desktop\

 

[Ramesh, MS-MVP]

Perhaps you can set a registry audit to know which app is modifying the
"Wallpaper" value in this key:

HKEY_CURRENT_USER\Control Panel\Desktop

How to use Group Policy to configure auditing of Windows registry keys:
http://www.winxptutor.com/auditreg.htm
(Written for XP Professional, but might work in Vista also.)

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
The Winhelponline Blog: http://www.winhelponline.com/blog
Windows® Troubleshooting: http://www.winhelponline.com

message





Norton needs to be *uninstalled*? Usually all I have to do is turn off
"Auto-Protect" and then turn it back on again, after doing whatever needs
to
be done. Just wondering!
LesleyO- Hide quoted text -

- Show quoted text -

Thanks for those suggestions I'll give them a try.

I've found a temporary workaround by checking the registry again and
searched for c:\windows\web\wallpaper, the location of default
background images, I found the entry referring to the wallpaper image
HPSproutv2.jpg . I exported the key and then changed the permissions
on the key. I edited this value to a desired wallpaper img18.jpg and
restarted the laptop, hey presto! It's changed the desktop, I have to
do this each time I fancy a change of wallpaper!

HK_USERS\default\control panel\desktop\