J
JCTech35
Hello,
I have a Dell Inspiron Mini laptop in which is owned by a client
of mine. She has lately complained that when she goes to shutdown the
computer using a standard shutdown process, the "Windows is shutting down..."
screen will hang and will not shutdown. I have received the laptop from her
and confirm this issue. I have researched this issue and have been unable to
find a worthy solution. The only way I am able to shutdown the computer is
with a force shutdown. Though she has said once and a while the laptop would
shutdown normally. Any help with this issue or suggestions would be much
appreciated!
Thanks,
JCTech35
I have a Dell Inspiron Mini laptop in which is owned by a client
of mine. She has lately complained that when she goes to shutdown the
computer using a standard shutdown process, the "Windows is shutting down..."
screen will hang and will not shutdown. I have received the laptop from her
and confirm this issue. I have researched this issue and have been unable to
find a worthy solution. The only way I am able to shutdown the computer is
with a force shutdown. Though she has said once and a while the laptop would
shutdown normally. Any help with this issue or suggestions would be much
appreciated!
Thanks,
JCTech35