Dell computer CD ROM door will not open...HELP

G

Guest

Does anyone have a suggestion.....had one dell computer that ran Windows 2000
professional.....got blue screen of death...no disc. At Christmas someone
gave me another dell CPU works alot better but I can not get the CD-ROM slot
to open.....before I open the old computer and change out the CD-ROM looking
for a simpler idea......with 3 college classes, work, and raising a 2 yr old
granddaughter....simple first before the other option. Need it for classes
that have CD's that I need to be able to use....
 
R

Richard Urban

See the tiny hole in the face of the drive? Straighten out a paper clip and
insert it in the hole. Gently press inward. It is a mechanical release for
the tray. It is useful if something is stuck in the tray.

If the tray is empty you will have to open the case of the computer. With
the power unplugged, remove the power connector and the signal cable.
Reinsert. Do the same where these cables plug into the motherboard.. Close
the case and power up the computer. Try the drive again.

--


Regards,

Richard Urban
Microsoft MVP Windows Shell/User
(For email, remove the obvious from my address)

Quote from George Ankner:
If you knew as much as you think you know,
You would realize that you don't know what you thought you knew!
 
J

Jim Macklin

Most colleges have computer departments or at least some
geeks who can help you with your "gift horse" computers. If
you can't follow Richard's advice without help, ask around
the college.

If the CD drive you have is simply no good, you can buy a
DVD-RW drive that will read and write to either CDs or DVDs
for about $30-40 and one of the geeks will install it for
you.


in message | See the tiny hole in the face of the drive? Straighten out
a paper clip and
| insert it in the hole. Gently press inward. It is a
mechanical release for
| the tray. It is useful if something is stuck in the tray.
|
| If the tray is empty you will have to open the case of the
computer. With
| the power unplugged, remove the power connector and the
signal cable.
| Reinsert. Do the same where these cables plug into the
motherboard.. Close
| the case and power up the computer. Try the drive again.
|
| --
|
|
| Regards,
|
| Richard Urban
| Microsoft MVP Windows Shell/User
| (For email, remove the obvious from my address)
|
| Quote from George Ankner:
| If you knew as much as you think you know,
| You would realize that you don't know what you thought you
knew!
|
|
| | > Does anyone have a suggestion.....had one dell computer
that ran Windows
| > 2000
| > professional.....got blue screen of death...no disc. At
Christmas someone
| > gave me another dell CPU works alot better but I can
not get the CD-ROM
| > slot
| > to open.....before I open the old computer and change
out the CD-ROM
| > looking
| > for a simpler idea......with 3 college classes, work,
and raising a 2 yr
| > old
| > granddaughter....simple first before the other option.
Need it for classes
| > that have CD's that I need to be able to use....
| >
| > --
| > Barb
|
|
 
G

Guest

Thank you......sounds reasonable to me....will try first thing when I get
home tomorrow.....thanks again!!!!!!
 

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