deleted mail not going to deleted items folder

M

Misty

When deleting mail from an IMAP account, it does not go to the deleted items
folder. It just disappears. I have "use deleted items folder with IMAP
accounts "checked and all of my folders are set to view all messages. Can
anyone please tell me why this is happening?
 
R

Renee

The same exact thing is happening to me! I thought I was going insane. I've
checked all my settings and everything appears to be ok. Any help would be
greatly appreciated guy.
 
U

Uwe Saum

I am using the german OS. I try to "translate": go to "extras"-"options" and
click onto the "advanced" tab. Check the tickbox "use deleted items in imap
accounts".

It'll work then. You will find deleted mails in your imap bin.
 
G

Guest

Restated for the English version: Click on Tools, then Options, then
Advanced. If there's no checkmark in the box before Use the
'Deleted Items' folder with IMAP accounts, click on this box then
Apply. Click on OK.
 

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