Deleted Help and Support

[cajun]

I "believe" I deleted my Windows XP Home Edition Service Pack 2 Help an
Support. When I click on Help and Support, it looks like it's going t
start, but nothing happens. I can't access "System Information" when
go to System Tools now either. I've tried a few things(not that I ca
remember exactly what they were), but haven't had any success. I
would really appreciate any help and suggestions you might have. Than
you, Ilen

 

[Elmo]

I "believe" I deleted my Windows XP Home Edition Service Pack 2 Help and
Support. When I click on Help and Support, it looks like it's going to
start, but nothing happens. I can't access "System Information" when I
go to System Tools now either. I've tried a few things(not that I can
remember exactly what they were), but haven't had any success. I
would really appreciate any help and suggestions you might have. Thank
you, Ilene

You might try these registry fixes:

http://www.kellys-korner-xp.com/xp_tweaks.htm

Line 235. Restore Help and Support Service
Line 344. Help and Support Default in XP

Also try SFC, System file checker, which looks for damaged/missing files
and restores them. Click Start, Run, type SFC /SCANNOW, click OK. If
any files are damaged or missing, they'll be replaced. You may need to
reboot afterwards so damaged files will be replaced.

 

[Bert Kinney]

Hi,

Look at item 9 on the following site.
Troubleshooting problems with Help and Support Center
http://windowsxp.mvps.org/helpctr.htm

Regards,
Bert Kinney MS-MVP Shell/User
http://bertk.mvps.org
Member: http://dts-l.org

 

[cajun]

Thank you Joe and Bert for your help. Just so you'll know, I went to
Kelly's site. I really wasn't brave enough to attempt to tackle the
suggested Registry Changes, but stumbled onto a solution that worked
for me -Go to Start/Run and type in: helpctr -regserver. I waited way
too long to long to ask for help. Your kind responses are much
appreciated.

 

[Robert McEvoy]

Go into windows , directory INF find pchealth.inf , right click and do the
install follow the directions copy the files
If it ask for the cd , copy the name of the file , go into windows explore
and do a file on the file
go back to the copy screen( it will still be there ) go to browse and change
it to the directory were you located the file
I did it , I will tell you takes some time but it works , if you come across
a file that is not located on your hard drive
post the name of the file back to this group (pchdt_p3.cab) that was the
file I needed
Bob

 

[Bert Kinney]

Glad to see you have the problem resolved.


Regards,
Bert Kinney MS-MVP Shell/User
http://bertk.mvps.org
Member: http://dts-l.org