DELETE VIRUS FILES IN WINXP SYSTEM FILE FOLDERS

[DOCPAP]

My PC is infected by several DIaler Viruses ( Heysan and
Telebizz) Updated Norton Antivirus cannot delete these
files. I turned system restore off. I still cannot delete
these files manually or with the Norton Antivirus. Any
help is appreciated.

 

[Plato]

My PC is infected by several DIaler Viruses ( Heysan and
Telebizz) Updated Norton Antivirus cannot delete these
files. I turned system restore off. I still cannot delete
these files manually or with the Norton Antivirus. Any
help is appreciated.

Try downloading another virus scanner and installing and running it in
Safe Mode.

 

[Neal Wadhwani [MSFT]]

Microsoft offers free Virus support.
Call (866) PC-SAFETY
If your Microsoft systems have been affected by a virus and you need help,
you can get free virus-related assistance from Microsoft in the United
States and Canada via a toll-free support hot line, (866) PC-SAFETY
(727-2338). For support outside the United States and Canada, please contact
your Microsoft Help and Support worldwide
http://www.microsoft.com/security/articles/security_resources.asp

--
Neal Wadhwani
MCSE 2000, MCSE+I
www.connect-ms.com/msts2
Get Secure! - www.microsoft.com/security

=====================================================
When responding to posts, please "Reply to Group" via
your newsreader so that others may learn and benefit
from your issue.
=====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.

 

[Jim Macklin]

To remove dialers try SpyBot Search and Destroy from
www.security.kolla.de
and AdAware from www.lavasoftusa.com



message
| | > My PC is infected by several DIaler Viruses ( Heysan and
| > Telebizz) Updated Norton Antivirus cannot delete these
| > files. I turned system restore off. I still cannot
delete
| > these files manually or with the Norton Antivirus. Any
| > help is appreciated.
|
in message | Microsoft offers free Virus support.
| Call (866) PC-SAFETY
| If your Microsoft systems have been affected by a virus
and you need help,
| you can get free virus-related assistance from Microsoft
in the United
| States and Canada via a toll-free support hot line, (866)
PC-SAFETY
| (727-2338). For support outside the United States and
Canada, please contact
| your Microsoft Help and Support worldwide
|
http://www.microsoft.com/security/articles/security_resources.asp
|
| --
| Neal Wadhwani
| MCSE 2000, MCSE+I
| www.connect-ms.com/msts2
| Get Secure! - www.microsoft.com/security
|
| =====================================================
| When responding to posts, please "Reply to Group" via
| your newsreader so that others may learn and benefit
| from your issue.
| =====================================================
| This posting is provided "AS IS" with no warranties, and
confers no rights.
|

 

[Guest]

Try running Norton AV in your computers "Safe Mode". To
do this click on your "Start" button, select the "Run"
option, "Type in MSCONFIG" then select OK. On the box
which appears select "Boot.ini" and then "Safe Mode" in
the box on the left hand side, click OK and you're PC
will re-boot into "Safe Mode". It can take a minute to do
this. Now run Norton AV and do a full scan. If Norton
finds your infections you should be able to delete them.
Close Norton AV and then go to your "Start" button,
select the "Run" option again, "Type in MSCONFIG" then
select OK again. You should see an option "Normal Start
up" on the "General" header, select this and your PC will
reboot as normal. Do a full scan again to make sure
the "bugs" have gone.

Hope this helps,

John in the UK

PS. Make sure your Norton AV virus list is up to date
first.