Delete keyboard?

[Guest]

Hello experts:
In "Device Manager" (with view selected to "Show Hidden Devices") I noticed
a yellow exclamation mark next to "HP PS2 Keyboard (2K-3)" and a second
keyboard "HP USB Keyboard/Hub-HID Keyboard Device (r.3)". The HP PS2 Keyboard
shows the following error message: "This device is not present, not working
properly, or does not have all its drivers installed (Code 24)". Since my
keyboard seems to be working OK is it safe to delete the problematic
keyboard? I appreciate your reply.
Thanks,

 

[Detlev Dreyer]

In "Device Manager" (with view selected to "Show Hidden Devices") I
noticed a yellow exclamation mark next to "HP PS2 Keyboard (2K-3)" and
a second keyboard "HP USB Keyboard/Hub-HID Keyboard Device (r.3)". The
HP PS2 Keyboard shows the following error message: "This device is not
present, not working properly, or does not have all its drivers
installed (Code 24)". Since my keyboard seems to be working OK is it
safe to delete the problematic keyboard?

Create a system restore point and remove these entries. See also:
"Device Manager Error Codes"
http://www.microsoft.com/resources/documentation/Windows/XP/all/reskit/en-us/prjk_dec_lgsc.asp

 

[Guest]

Hello Detlev:
Thank you for the quick reply. However, the web address you provided shows
no link. Could it have been removed by MS?
Thanks again,

 

[Bob I]

Nope, the link works just fine, I'v pasted it in for you again.

Create a system restore point and remove these entries. See also:

 

[Detlev Dreyer]

Thank you for the quick reply. However, the web address you
provided shows no link. Could it have been removed by MS?

No problem here. Copy that link and paste it into the browser's
address bar.

 

[Guest]

Hello Detlev and Bob I:
Thank you both for your reply. You are correct. I tried the link again and
it worked. However, (here we go again) when I tried to delete this keyboard
(and I even tried it in "Safe" mode) it acts like a bad penny: It Keeps
Comming Back!! I tried various ways to install and reinstall and update the
drivers, but to no avail... Code 24 keeps coming back. So here is my final
question on this matter: "Is there any way to delete this keyboard?" I really
appreciate the attention that both of you have given me.
Thanks,

 

[Detlev Dreyer]

It Keeps Comming Back!! I tried various ways to install and reinstall
and update the drivers, but to no avail... Code 24 keeps coming back.
So here is my final question on this matter: "Is there any way to
delete this keyboard?"

The next step is to contact the HP tech support. This is always re-
commended since they usually know their bugs and the remedy. Also,
reporting problems allows for improving their products.

 

[Guest]

Hello Detlev:
Thanks for your advise. I'll get in touch with HP.

 

[Detlev Dreyer]

Hello Detlev:
Thanks for your advise. I'll get in touch with HP.

You're welcome, good luck!