Daily blue screen

[Guest]

We have a Win2k terminal server w/sp4. The server is blue screening almost
every day. Sometimes twice a day. The server has plenty of hardware
resources - nothing is being maxed out. The server is a Proliant ML370 G3
dual processor machine. I have worked with HP support and updated every
possible driver, firmware, and bios. the HP tech says it's an operating
system issue. The process referenced in the blue screen is ntoskrnl.exe.
The hexidecimal#s caught by HPs log is the following: 0x00000001E:
(0xc0000044,0x804a475c,0x00000000,0x00000000). Would reapplying service
pack 4 help? Any advice would be great....thanks

 

[Dan Seur]

Do you have a Promise UDMA66 PCI card? If so, a problem with their
drivers and SP4 surfaced about 3 years ago, yielding the 1E error. Try
the latest drivers.

It's time-consuming, but you might scan the hits from Googling for
"error 1e" - no quotes. Something might ring a bell...

We have a Win2k terminal server w/sp4. The server is blue screening almost
every day. Sometimes twice a day. The server has plenty of hardware
resources - nothing is being maxed out. The server is a Proliant ML370 G3
dual processor machine. I have worked with HP support and updated every
possible driver, firmware, and bios. the HP tech says it's an operating
system issue. The process referenced in the blue screen is ntoskrnl.exe.
The hexidecimal#s caught by HPs log is the following: 0x00000001E:
(0xc0000044,0x804a475c,0x00000000,0x00000000). Would reapplying service
pack 4 help? Any advice would be great....thanks



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[Guest]

we don't have one of those cards....by the way, what type of card is it?

since the process in question is ntoskrnl.exe, would reapplying the service
pack help?

thanks for responding

 

[Dan Seur]

It's a disk controller card.

Reapplying a service pack shouldn't hurt, as long as you're aware that
subsequent security and other fixes (updates) that you applied may also
need to be reapplied.

NTOSKRNL may be the process identified in your BSOD, but I believe that
its misbehavior can be caused by other processes with intimate (somewhat
privileged) relationships to the OS nucleus. Certain hardware drivers
are an example of that circumstance. One cannot, unless I'm really
mistaken, blame the NT kernel code for all errors it is involved in. In
the case of that controller card driver, the driver was causing the
exact ntoskrnl 1E error you report; the error did not occur with the
newer driver supplied by Promise when they analyzed the reported problem.

There's a chance that some other driver-type software is causing your
problem, particularly if it was written before SP4 availability. Worth
looking into.

we don't have one of those cards....by the way, what type of card is it?

since the process in question is ntoskrnl.exe, would reapplying the service
pack help?

thanks for responding



:





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Tested on: 4/13/2006 5:17:47 PM
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http://www.avast.com

 

[Dave Patrick]

One of these may also help.

http://support.microsoft.com/kb/183169/en-us
http://support.microsoft.com/kb/238359/en-us
http://support.microsoft.com/kb/275678/en-us
http://support.microsoft.com/kb/329850/en-us
http://support.microsoft.com/kb/835312/en-us
http://support.microsoft.com/kb/898114/en-us
http://support.microsoft.com/kb/900345/en-us
http://support.microsoft.com/kb/904374/en-us


--

Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect

:
| we don't have one of those cards....by the way, what type of card is it?
|
| since the process in question is ntoskrnl.exe, would reapplying the
service
| pack help?
|
| thanks for responding