BugCheck, STOP: 0x0000001E (0xC0000005, 0xA002FB6D, 0x00000000, 0x000D0100)

[Mateus Morato]

I'm getting the following error and I not able to find out what's causing
it. Please Help

"Blue Screen Trap (BugCheck, STOP: 0x0000001E (0xC0000005, 0xA002FB6D,
0x00000000, 0x000D0100))",Operating System,Critical,1,26/11/2004
14:20,26/11/2004 14:20

"Blue Screen Trap (BugCheck, STOP: 0x0000001E (0xC0000005, 0xA002027B,
0x00000000, 0x00000162))",Operating System,Critical,1,25/11/2004
15:51,25/11/2004 15:51

The second parameter (address) changes each time but stays at the same
range.

Windows 2000 Server + SP4 + Windows Updated
Metaframe XP
Server HP Proliant 350

Mateus Morato

 

[Mateus Morato]

More Info

2: kd> !analyze -v

*******************************************************************************

* *

* Bugcheck Analysis *

* *

*******************************************************************************

KMODE_EXCEPTION_NOT_HANDLED (1e)

This is a very common bugcheck. Usually the exception address pinpoints

the driver/function that caused the problem. Always note this address

as well as the link date of the driver/image that contains this address.

Arguments:

Arg1: c0000005, The exception code that was not handled

Arg2: a002027b, The address that the exception occurred at

Arg3: 00000000, Parameter 0 of the exception

Arg4: 00000065, Parameter 1 of the exception

Debugging Details:

------------------



EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at "0x%08lx"
referenced memory at "0x%08lx". The memory could not be "%s".

FAULTING_IP:

win32k!FindCharPosition+6

a002027b 668b0a mov cx,[edx]

EXCEPTION_PARAMETER1: 00000000

EXCEPTION_PARAMETER2: 00000065

READ_ADDRESS: unable to read from 804849d8

unable to read from 80484368

unable to read from 80484240

unable to read from 80475fb0

unable to read from 80484258

unable to read from 80484364

unable to read from 80475fb4

unable to read from 80484424

unable to read from 80484978

00000065

DEFAULT_BUCKET_ID: DRIVER_FAULT

BUGCHECK_STR: 0x1E

LAST_CONTROL_TRANSFER: from a002f89e to a002027b

TRAP_FRAME: b9df5b24 -- (.trap ffffffffb9df5b24)

ErrCode = 00000000

eax=00000000 ebx=00000065 ecx=a0e66828 edx=00000065 esi=a0e68a88
edi=a0e60000

eip=a002027b esp=b9df5b98 ebp=b9df5bd8 iopl=0 nv up ei pl zr na po nc

cs=0008 ss=0010 ds=0023 es=0023 fs=0030 gs=0000 efl=00010246

win32k!FindCharPosition+0x6:

a002027b 668b0a mov cx,[edx] ds:0023:00000065=????

Resetting default scope

STACK_TEXT:

b9df5b94 a002f89e 00000065 00000009 a0e68a88 win32k!FindCharPosition+0x6

b9df5bd8 a002fa41 a0e66828 a0e61700 ef010286 win32k!xxxMNItemSize+0x18a

b9df5c44 a003f1ef 00000055 a0e61700 00000017 win32k!xxxMNCompute+0x101

b9df5c70 a001c5be a0e66828 a0e61700 00000017 win32k!xxxMenuBarCompute+0x23

b9df5cb4 a000692d a0e61709 b9df5d78 00000000 win32k!xxxCalcClientRect+0xde

b9df5d14 a0006119 a0e61700 00000083 00000001 win32k!xxxDefWindowProc+0x811

b9df5d28 a001e55c a0e61700 00000083 00000001
win32k!xxxWrapDefWindowProc+0x15

b9df5ddc a00792c3 a0e61700 00000083 00000001
win32k!NtUserfnINOUTNCCALCSIZE+0xc8

b9df5e10 80466ef9 00020020 00000083 00000001 win32k!NtUserMessageCall+0x89

b9df5e10 77e12bef 00020020 00000083 00000001 nt!KiSystemService+0xc9

WARNING: Frame IP not in any known module. Following frames may be wrong.

0012ee68 00000000 00000000 00000000 00000000 0x77e12bef



FOLLOWUP_IP:

win32k!FindCharPosition+6

a002027b 668b0a mov cx,[edx]

SYMBOL_STACK_INDEX: 0

FOLLOWUP_NAME: MachineOwner

SYMBOL_NAME: win32k!FindCharPosition+6

MODULE_NAME: win32k

IMAGE_NAME: win32k.sys

DEBUG_FLR_IMAGE_TIMESTAMP: 4118463d

STACK_COMMAND: .trap ffffffffb9df5b24 ; kb

FAILURE_BUCKET_ID: 0x1E_win32k!FindCharPosition+6

BUCKET_ID: 0x1E_win32k!FindCharPosition+6

Followup: MachineOwner

---------

2: kd> .trap ffffffffb9df5b24 ; kb

ErrCode = 00000000

eax=00000000 ebx=00000065 ecx=a0e66828 edx=00000065 esi=a0e68a88
edi=a0e60000

eip=a002027b esp=b9df5b98 ebp=b9df5bd8 iopl=0 nv up ei pl zr na po nc

cs=0008 ss=0010 ds=0023 es=0023 fs=0030 gs=0000 efl=00010246

win32k!FindCharPosition+0x6:

a002027b 668b0a mov cx,[edx] ds:0023:00000065=????

*** Stack trace for last set context - .thread/.cxr resets it

ChildEBP RetAddr Args to Child

b9df5b94 a002f89e 00000065 00000009 a0e68a88 win32k!FindCharPosition+0x6

b9df5bd8 a002fa41 a0e66828 a0e61700 ef010286 win32k!xxxMNItemSize+0x18a

b9df5c44 a003f1ef 00000055 a0e61700 00000017 win32k!xxxMNCompute+0x101

b9df5c70 a001c5be a0e66828 a0e61700 00000017 win32k!xxxMenuBarCompute+0x23

b9df5cb4 a000692d a0e61709 b9df5d78 00000000 win32k!xxxCalcClientRect+0xde

b9df5d14 a0006119 a0e61700 00000083 00000001 win32k!xxxDefWindowProc+0x811

b9df5d28 a001e55c a0e61700 00000083 00000001
win32k!xxxWrapDefWindowProc+0x15

b9df5ddc a00792c3 a0e61700 00000083 00000001
win32k!NtUserfnINOUTNCCALCSIZE+0xc8

b9df5e10 80466ef9 00020020 00000083 00000001 win32k!NtUserMessageCall+0x89

b9df5e10 77e12bef 00020020 00000083 00000001 nt!KiSystemService+0xc9

WARNING: Frame IP not in any known module. Following frames may be wrong.

0012ee68 00000000 00000000 00000000 00000000 0x77e12bef

2: kd> .bugcheck

Bugcheck code 0000001E

Arguments c0000005 a002027b 00000000 00000065

2: kd> lm

start end module name

80001000 80015460 hal (deferred)

80400000 805a00c0 nt (pdb symbols)
e:\debug\ntkrnlmp.pdb\40B53A6C4\ntkrnlmp.pdb

a0000000 a018e860 win32k (pdb symbols)
e:\debug\win32k.pdb\410FF4A26\win32k.pdb

a018f000 a01e6000 ati2drad (deferred)

a01e6000 a0203000 MfcA3XL (deferred)

a0790000 a07ce000 vdtw30 (deferred)

ba4ef000 ba4f9000 dump_cpqcissm (deferred)

bbb0b000 bbb0e6c0 dump_scsiport (deferred)

be10c000 be139740 WDICA (deferred)

be18a000 be19ff00 RDPWD (deferred)

be1ac000 be1af420 IcaReduc (deferred)

be429000 be438a20 ipsec (deferred)

be8e1000 be9033c0 Fastfat (deferred)

be9b4000 be9bca60 termdd (deferred)

be9d4000 be9e2fe0 Cdfs (deferred)

beb5c000 beb86fc0 cdm (deferred)

bed8f000 bedcabc0 srv (deferred)

bedcb000 bedff220 TMFilter (deferred)

bee00000 beee2fa0 VsapiNT (deferred)

bef33000 bef504a0 afd (deferred)

bf0e1000 bf147240 mrxsmb (deferred)

bf15a000 bf1849c0 rdbss (deferred)

bf185000 bf1ace00 netbt (deferred)

bf24d000 bf29e060 tcpip (deferred)

bfbaf000 bfbd93a0 update (deferred)

bfbda000 bfbf5b40 ks (deferred)

bfc08000 bfc2b060 rdpdr (deferred)

bfc2c000 bfc42ba0 ndiswan (deferred)

bfc43000 bfc5e2a0 q57w2k (deferred)

bfc5f000 bfca5000 cpqasm2 (deferred)

bfca5000 bfcfa600 ati2mpad (deferred)

bfd8f000 bfd92e60 TDI (deferred)

bfd9b000 bfd9d2e0 ndistapi (deferred)

bfdab000 bfdae640 serenum (deferred)

bfdcf000 bfdd2580 vga (deferred)

bfe23000 bfe3d000 CPQPHP (deferred)

bfe3d000 bfe52640 Mup (deferred)

bfe53000 bfe7caa0 NDIS (deferred)

bfe7d000 bfefa800 Ntfs (deferred)

bfefb000 bff0c7c0 KSecDD (deferred)

bff0d000 bff1f1c0 Dfs (deferred)

bff20000 bff32500 drvmcdb (deferred)

bff33000 bff48220 adpu160m (deferred)

bff49000 bff5b0c0 SCSIPORT (deferred)

bff5c000 bff82aa0 LsiCsb6 (deferred)

bff83000 bff98180 atapi (deferred)

bff99000 bffba9c0 dmio (deferred)

bffbb000 bffd7220 ftdisk (deferred)

bffd8000 bffffc20 ACPI (deferred)

eb000000 eb00e6a0 pci (deferred)

eb010000 eb01b680 isapnp (deferred)

eb020000 eb02a000 cpqcissm (deferred)

eb030000 eb0390e0 symmpi (deferred)

eb040000 eb048700 CLASSPNP (deferred)

eb050000 eb05f380 otman5 (deferred)

eb060000 eb06c4c0 VIDEOPRT (deferred)

eb110000 eb11b680 i8042prt (deferred)

eb120000 eb12f400 serial (deferred)

eb130000 eb13d580 CPQCISSE (deferred)

eb140000 eb14ca80 rasl2tp (deferred)

eb150000 eb15bc40 raspptp (deferred)

eb160000 eb16ea20 parallel (deferred)

eb180000 eb189be0 usbhub (deferred)

eb1b0000 eb1b9ce0 NDProxy (deferred)

eb1c0000 eb1c8fa0 Npfs (deferred)

eb1d0000 eb1d8680 msgpc (deferred)

eb1e0000 eb1e81a0 netbios (deferred)

eb250000 eb258240 Fips (deferred)

eb280000 eb285520 PCIIDEX (deferred)

eb288000 eb28f4c0 MountMgr (deferred)

eb290000 eb296320 symc8xx (deferred)

eb298000 eb29d180 sym_hi (deferred)

eb2a0000 eb2a7720 disk (deferred)

eb2c0000 eb2c4a20 CpqCiDrv (deferred)

eb2d0000 eb2d5ec0 kbdclass (deferred)

eb2e0000 eb2e5400 mouclass (deferred)

eb2f8000 eb2ff000 fdc (deferred)

eb308000 eb30ec40 cdrom (deferred)

eb318000 eb31dfc0 openhci (deferred)

eb330000 eb334fc0 USBD (deferred)

eb358000 eb35c400 ptilink (deferred)

eb368000 eb36c0e0 raspti (deferred)

eb380000 eb386100 parport (deferred)

eb398000 eb39ca60 flpydisk (deferred)

eb3a8000 eb3aea20 EFS (deferred)

eb3b0000 eb3b48c0 TDTCP (deferred)

eb3c8000 eb3cd240 Msfs (deferred)

eb3e0000 eb3e7d00 wanarp (deferred)

eb410000 eb412a20 BOOTVID (deferred)

eb414000 eb416d00 PartMgr (deferred)

eb418000 eb41bfe0 symc810 (deferred)

eb41c000 eb41f460 cpqarry2 (deferred)

eb500000 eb501d20 Diskperf (deferred)

eb502000 eb504000 dmload (deferred)

eb512000 eb513660 PDRFRAME (deferred)

eb514000 eb515da0 pdcrypt1 (deferred)

eb52a000 eb52bca0 Fs_Rec (deferred)

eb532000 eb533e40 rasacd (deferred)

eb548000 eb5491c0 ctxsmcdrv (deferred)

eb5c8000 eb5c8f80 WMILIB (deferred)

eb5c9000 eb5c9b00 pciide (deferred)

eb5fa000 eb5faa40 audstub (deferred)

eb606000 eb606d80 swenum (deferred)

eb624000 eb6249e0 Null (deferred)

eb626000 eb626ee0 Beep (deferred)

eb629000 eb629f80 mnmdd (deferred)

eb738000 eb738b80 sysmgmt (deferred)

Unloaded modules:

eb584000 eb586000 PDRFRAME.SYS

eb58a000 eb58c000 pdcrypt1.SYS

eb1f0000 eb1f9000 redbook.sys

eb3b8000 eb3bd000 Cdaudio.SYS

bfcfb000 bfcfe000 Sfloppy.SYS

2: kd> .bugcheck

Bugcheck code 0000001E

Arguments c0000005 a002027b 00000000 00000065

2: kd> .trap ffffffffb9df5b24 ; kb

ErrCode = 00000000

eax=00000000 ebx=00000065 ecx=a0e66828 edx=00000065 esi=a0e68a88
edi=a0e60000

eip=a002027b esp=b9df5b98 ebp=b9df5bd8 iopl=0 nv up ei pl zr na po nc

cs=0008 ss=0010 ds=0023 es=0023 fs=0030 gs=0000 efl=00010246

win32k!FindCharPosition+0x6:

a002027b 668b0a mov cx,[edx] ds:0023:00000065=????

*** Stack trace for last set context - .thread/.cxr resets it

ChildEBP RetAddr Args to Child

b9df5b94 a002f89e 00000065 00000009 a0e68a88 win32k!FindCharPosition+0x6

b9df5bd8 a002fa41 a0e66828 a0e61700 ef010286 win32k!xxxMNItemSize+0x18a

b9df5c44 a003f1ef 00000055 a0e61700 00000017 win32k!xxxMNCompute+0x101

b9df5c70 a001c5be a0e66828 a0e61700 00000017 win32k!xxxMenuBarCompute+0x23

b9df5cb4 a000692d a0e61709 b9df5d78 00000000 win32k!xxxCalcClientRect+0xde

b9df5d14 a0006119 a0e61700 00000083 00000001 win32k!xxxDefWindowProc+0x811

b9df5d28 a001e55c a0e61700 00000083 00000001
win32k!xxxWrapDefWindowProc+0x15

b9df5ddc a00792c3 a0e61700 00000083 00000001
win32k!NtUserfnINOUTNCCALCSIZE+0xc8

b9df5e10 80466ef9 00020020 00000083 00000001 win32k!NtUserMessageCall+0x89

b9df5e10 77e12bef 00020020 00000083 00000001 nt!KiSystemService+0xc9

WARNING: Frame IP not in any known module. Following frames may be wrong.

0012ee68 00000000 00000000 00000000 00000000 0x77e12bef