Cursor disappears in Guide

[Henry]

I just installed a new All-in-Wonder 9600 which comes with a subscription to
Guide-Plus. When the Guide is on screen after a few seconds the cursor
disappears. You can move it off the guide window and it shows up again but
as soon as you move it onto the Guide it disappears again.

When I first installed the card the cursor worked fine but after I installed
the Remote driver the problem started. I have since removed the Remote
driver but it did not help.

Anyone had a similar problem and solved it?

 

[LLF]

Henry, I had the same problem, AIW 9000 pro. I got the fix from the ATI
sight but i do not remember exactly where. It really was just unchecking
some option as i recall,---Lanny. Do a search for Guide-Plus on ATI's sight.

 

[LLF]

http://www.ati.com/support/infobase/4234.html

Henry, I had the same problem, AIW 9000 pro. I got the fix from the ATI
sight but i do not remember exactly where. It really was just unchecking
some option as i recall,---Lanny. Do a search for Guide-Plus on ATI's sight.
subscription

 

[Henry]

Lanny, thanks for the link. I will try the work arounds later and report
back. Henry

 

[Teear]

I just installed a new All-in-Wonder 9600 which comes with a subscription to
Guide-Plus. When the Guide is on screen after a few seconds the cursor
disappears. You can move it off the guide window and it shows up again but
as soon as you move it onto the Guide it disappears again.

When I first installed the card the cursor worked fine but after I installed
the Remote driver the problem started. I have since removed the Remote
driver but it did not help.

Anyone had a similar problem and solved it?

Copy the following 4 lines of registry entries and paste to notepad.
Make sure there are 4 lines, including the "blank" line, not 3 or 5.
Save the notepad, "File"/"Save As", give it a name like CursorFix.reg
and make sure to save it somewhere where you can find it as an
ANSI/Text Document. Find it, double click on it and reply "Yes".
Your cursor should be back. If it disappears again for some "unknown
to ATI" reason, just double click the CursorFix.reg to fix it again.


REGEDIT4

HKEY_CURRENT_USER\Software\ATI
Technologies\Multimedia\Features\TV\Display]
"DisplaySize"=dword:00000003

 

[Teear]

I just installed a new All-in-Wonder 9600 which comes with a subscription to
Guide-Plus. When the Guide is on screen after a few seconds the cursor
disappears. You can move it off the guide window and it shows up again but
as soon as you move it onto the Guide it disappears again.

When I first installed the card the cursor worked fine but after I installed
the Remote driver the problem started. I have since removed the Remote
driver but it did not help.

Anyone had a similar problem and solved it?

Copy the following 4 lines of registry entries and paste to notepad.
Make sure there are 4 lines, including the "blank" line, not 3 or 5.
Save the notepad, "File"/"Save As", give it a name like CursorFix.reg
and make sure to save it somewhere where you can find it as an
ANSI/Text Document. Find it, double click on it and reply "Yes".
Your cursor should be back. If it disappears again for some "unknown
to ATI" reason, just double click the CursorFix.reg to fix it again.


REGEDIT4

HKEY_CURRENT_USER\Software\ATI
Technologies\Multimedia\Features\TV\Display]
"DisplaySize"=dword:00000003

Amazing! Somehow a [ disappeared and a new-line got put in.
Should have looked like this:

REGEDIT4

[HKEY_CURRENT_USER\Software\ATI Technologies\Multimedia\Features\TV\Display]
"DisplaySize"=dword:00000003

 

[Henry]

Lanny, I tried the workarounds and it appears to be working. Thanks for
your help.

Henry

 

[Henry]

Teear, Even tho my problem appears to be fixed (see my response to Lanny), I
wanted to try your suggestion. When I run regedit I can see the path
"HKEY_CURRENT_USER\Software\ATI Technologies\Multimedia\Features\TV\Display"
but I don't see the "REGEDIT4" or the last line as you show it
""DisplaySize"=dword:00000003". How do you find what you show?

Henry

I just installed a new All-in-Wonder 9600 which comes with a subscription to
Guide-Plus. When the Guide is on screen after a few seconds the cursor
disappears. You can move it off the guide window and it shows up again but
as soon as you move it onto the Guide it disappears again.

When I first installed the card the cursor worked fine but after I installed
the Remote driver the problem started. I have since removed the Remote
driver but it did not help.

Anyone had a similar problem and solved it?

Copy the following 4 lines of registry entries and paste to notepad.
Make sure there are 4 lines, including the "blank" line, not 3 or 5.
Save the notepad, "File"/"Save As", give it a name like CursorFix.reg
and make sure to save it somewhere where you can find it as an
ANSI/Text Document. Find it, double click on it and reply "Yes".
Your cursor should be back. If it disappears again for some "unknown
to ATI" reason, just double click the CursorFix.reg to fix it again.


REGEDIT4

HKEY_CURRENT_USER\Software\ATI
Technologies\Multimedia\Features\TV\Display]
"DisplaySize"=dword:00000003

Amazing! Somehow a [ disappeared and a new-line got put in.
Should have looked like this:

REGEDIT4

[HKEY_CURRENT_USER\Software\ATI Technologies\Multimedia\Features\TV\Display]
"DisplaySize"=dword:00000003

 

[LLF]

You are welcome.

Lanny, I tried the workarounds and it appears to be working. Thanks for
your help.

Henry

 

[Teear]

Teear, Even tho my problem appears to be fixed (see my response to Lanny), I
wanted to try your suggestion. When I run regedit I can see the path
"HKEY_CURRENT_USER\Software\ATI Technologies\Multimedia\Features\TV\Display"
but I don't see the "REGEDIT4" or the last line as you show it
""DisplaySize"=dword:00000003". How do you find what you show?

Henry

If you run regedit and go directly into the registry, you don't see
those lines, Henry. Those 4 lines in that CursorFix.reg file you create are
used to MODIFY the registry by running it as an "executable" file.
Once you've created that file, you can double-click on it to launch it
and the registry will be modified to that value. If you go directly into
the registry what you'll see for DisplaySize for
HKEY_CURRENT_USER\Software\ATI Technologies\MultiMedia\Features\TV\Display
will look like:

DisplaySize REG_DWORD 0x00000002 (2)

or some-such other number before running the "mod" and will be

DisplaySize REG_DWORD 0x00000003 (3)

after you've run the registry mod.

 

[Henry]

Teear, thanks. I misunderstood your message.

Henry