Curious Connectivity Problem

P

PT

WinXP Home, IE6

My wife's computer was set up with two user accounts, one for each of us.
I rarely use my account. Today, I tried using it and discovered a curious
situation while accessing web sites with IE6.

If I use IE6 on her account, everything behaves normally.

But when I access the same sites from my user account, I get frequent
"failure to connect "error 12029" errors. The log from the connectivity
tool seems to show that while HTTPS sites load normally, HTTP accounts don't
connect.

Obviously both her account and mine share the identical DSL wired
connection.

Suggestions welcome.
_____

PT
 
G

Guest

PT said:
WinXP Home, IE6

My wife's computer was set up with two user accounts, one for each of us.
I rarely use my account. Today, I tried using it and discovered a curious
situation while accessing web sites with IE6.

If I use IE6 on her account, everything behaves normally.

But when I access the same sites from my user account, I get frequent
"failure to connect "error 12029" errors. The log from the connectivity
tool seems to show that while HTTPS sites load normally, HTTP accounts don't
connect.

Obviously both her account and mine share the identical DSL wired
connection.

Suggestions welcome.
_____

PT



Go through these cleaning steps to see or get a clear opinion on how
clean your machine is:
= Click Start >> Control Panel>>Network and Internet Connections >> Double
click Internet Options.
On the IE properties windows you will see these Tabs:
General | Security | Privacy | Content | Connections | Programs |
Advanced.
Under General Tab clear your History, Internet Files and Cookies.
Then click on Advanced tab and scroll down to under the Browsing Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.
[ ] Disable script Debugging (internet Explorer) <= check this box
[ ] Disable Script Debugging (Other) <= check this box

Then click on Programs Tab and click Manage Add-Ons and Disable all non
Verified Add-Ons (You should Renable them later one-by-one and see the
culprit and update it or remove it.
How to manage Add-Ons:
http://support.microsoft.com/kb/883256

2.... And also for malware from here:
http://onecare.live.com/site/en-gb/default.htm?s_cid=sah
http://onecare.live.com/standard/en-gb/default.htm

Run a scan from here on-line:
http://www.sophos.com
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx
http://security.symantec.com/sscv6/default.asp?productid=symhome&langid=ie&venid=sym
Download Avast Cleaner from here:
http://www.avast.com/eng/avast-virus-cleaner.html
Lots of tools to download and disinfect your machine:
http://www.bitdefender.co.uk/site/Downloads/browseFreeRemovalTool/
http://free.grisoft.com/doc/5390/lng/us/tpl/v5

Open a run command and type in:
ipconfig /flushdns click [OK]
ipconfig /renew click [OK]
netsh winsock reset click [OK]

or you can use this winsock fixer:
http://www.nasstec.co.uk/tools.html
Execute and t will prompt you to restart, please do so. and see if your
issue or part of it will resolve.

You may experiencing a profile corruption, try to create a new profile (as
Admin) and copy the data from one of these profile to the new and test to see
if it will work.
If it did work then you know it is a profile corruption, after making sure
you copied all the Data from the Old Profile to the new one, you can safely
delete the old corrupted one, the same with other account.
How to Identify a Damaged User Profile and Create a New Profile
http://support.microsoft.com/kb/811151
How to copy data from a corrupted user profile to a new profile
http://support.microsoft.com/kb/811151

HTH.
nass
 

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