Cross Referencing and Heading 1

[Julie-Ellen]

Hi,

Is anyone having problems with Cross Referencing and Heading 1?

I am finding (even starting a document from scratch) that the Heading 1
reference does not work properly. It will update the reference itself but
does not update the heading number.

 

[DeanH]

What version of Word are you using?
I have not noticed any particular problem with cross-referencing Heading 1.
How do you refresh the cross-reference, sometime the numbering may not
update the first time of refresh, for example the cross-reference is before
the heading in the document and it's numbering has changed. It is common
practise, when refreshing autonumbering and cross-references, to run it twice
to capture such occurences.
ie Ctrl+A (to select whole document), F9, replace enite table if you have
such things. Repeat.
Does this refresh and update your numbering?
Hope this helps
DeanH

 

[Julie-Ellen]

Thanks Dean Using Word 2003. We have used Ctrl A plus f9 for whole doc then
right click update field on the particular item - no change.

 

[DeanH]

This field may have inadvertently been locked.
Use Ctrl+shft+F11, either on the whole document or just this specific field
and see if it refreshes.
Ctrl+F11 locks fields codes.
If this does not work, have you tired entering an new cross-reference
alongside the old reference, does this work OK?
Hope this helps
DeanH