Critical error 101

[sj]

The spyware wont work. I downloaded the program yesterday
and when I try to run it I am getting the error message:

Erro loading Microsoft Antispyware critical error 101.

I am using win2k + sp4!

Any help appreciated. I also did the validation of my
windows software while downloading the antispysoftware.
First time the validation failed and after entering some
further info, the validation process offered a key! What
is that key? I never got any key. I would appreciate to
talk to the Microsoft technician about the problem.

sj

 

[Guest]

Already found the email address of the Antispyware
support. Sent error.log with further info to that email
address.

thanks
sj

 

[Engel]

Please drop an email to:

(e-mail address removed)

Jeff Dillon is seeking additional information to help
resolve the "error 101" issue.

Describe your experience

 

[Bill Sanderson]

Thanks for sending in the log file. You won't get further response from
that submission, however.


When you mention a key in relation to the validation process--I'm not clear
whether you were given a key, or a key was requested from you.

If a key was requested, you should find the key somewhere on a sticker on
your machine--perhaps on the back or side, or for laptops, on the bottom.
This typically happens with machines from larger OEM's--Dell, for example.
These machines don't require activation for technical reasons, and this is
one reason for the validation process now.

Find the sticker which shows that your Windows 2000 is genuine--it will have
the product key on it. If in doubt--ask the supplier of your machine about
this.

The validation process is optional now, however--so that experience has
nothing to do with your current problem.

You need to be logged in as an administrator for Microsoft Antispyware to be
installed and work properly.

Here's what the help file has to say about things to try for this error:


* If you see a dialog box with the following message after you start your
computer or when you start Microsoft Windows AntiSpyware, you need to repair
or reinstall Windows AntiSpyware. The following message can also refer to
Error 102 or Error 103:

Warning: Microsoft Windows AntiSpyware has encountered a critical error
(Error 101). Please restart Windows AntiSpyware and run the program again.
If you continue to experience this problem, please uninstall the program and
install the most recent version of Windows AntiSpyware. You can use Add or
Remove Programs in Control Panel to uninstall this version of Windows
AntiSpyware.

You can repair Windows AntiSpyware using Add or Remove Programs in Control
Panel. Click Microsoft AntiSpyware and click Change. Click Next, and then
click Update.


If you see the critical error message again, uninstall Windows AntiSpyware
and reinstall it. To do this, use Add or Remove Programs in the Windows
Control Panel. Click Microsoft AntiSpyware and click Remove. You can
reinstall Microsoft Windows AntiSpyware at
www.microsoft.com/athome/security/spyware/software.