Crashes in Outlook Express.

[emgordon \(remove\)]

Yes, my Outlook Express has crashed. Nothing responds
and my curser won't move at all.
I know I have mail waiting but OE is unable to receive it
so I have to access it via my web-mail at the moment.
My Cable company have checked all my settings and
everything is perfect.
Internet Explorer works fine. In fact all my other
programmes are working with no trouble.
But, as soon as I go into OE I am faced with a frozen
screen and a curser that won't move so I have to close
down. Ctrl, Alt, Delete does nothing and shws OE is
running although it is not responing.
I have tried it many times over the last 3 days.
It all seem to happen after I exported the address book
to a Yahoo mail account although I can't think that that
wuld have created a problem.
I have scanned for a virus. I have Liveupdate. I have
SpyBotS&D and also Spyware Blaster and they show all
clear.I have run System Resore taking it back to a date
when all was in order but that doesn't do anything. It
remainsfrozen. Please help

 

[Taurarian]

I had a similar problem when OE kept crashing and various error messages like
low disk space, out of memory. I fixed it doing this, but of course it may or
may not work in your case as I don't know what errors you're getting but you can
try it if you like:

Rename the Folders.dbx file:
1. Click Start, point to Find, and then click Files or Folders.
2. In the Named box, type folders.dbx.
3. In the Look In box, click your primary hard disk (usually drive C), and then
click Find Now.
4. Right-click the Folders.dbx file, and then click Rename.
5. Type folders.old, and then click OK.
6. Start Outlook Express. This creates a new Folders.dbx file automatically.

If it doesn't work you can always reverse the action.