crash meanwhile deleting emails

D

Dave1963

I was deleting some emails when the pc crashed due to a power failure. The
result is that I have still the emails in the inbox but they are there only
with the emails header and they are missing the text of the emails.
I cannot do anything with them actually nor delete nor open or move them.
Any idea ?
 
G

Guest

Dave1963 said:
I was deleting some emails when the pc crashed due to a power failure. The
result is that I have still the emails in the inbox but they are there
only
with the emails header and they are missing the text of the emails.
I cannot do anything with them actually nor delete nor open or move them.
Any idea ?

When there are problems deleting mail, it often helps to download and
install this fix, with Windows Mail not running:

http://support.microsoft.com/default.aspx/kb/941090

Although it's labelled as for mail stuck in the Outbox, it also works in
other folders. If you don't know whether to use the 32-bit version or
the 64-bit version, try the 32-bit version first. Certain common
antivirus programs, such as most of those from Norton or McAfee, or
a recent one from Trend, tend to cause such problems, although
seldom immediately, so if you have such a program, remember where
to find the fix - you are likely to need it again.
 
S

Sjolander

Hi Dave

I´ve got the same problem as you.
All my messages that was placed in the "deleted" map before the date of my
crash seems now impossible to remove....??
Have you got any help??

Tobias (sweden)
 
G

Guest

Sjolander said:
Hi Dave

I´ve got the same problem as you.
All my messages that was placed in the "deleted" map before the date of my
crash seems now impossible to remove....??
Have you got any help??

Tobias (sweden)

This often helps with problems deleting mail messages: Download and install
this fix, with Windows Mail not running.

http://support.microsoft.com/default.aspx/kb/941090

Although it's labelled as for mail stuck in the Outbox, it also works in
other
folders. If you don't know whether to use the 32-bit version or the 64-bit
version, try the 32-bit version first. If you're worried about problems
with
matching your language, use the Article Translations window near the top
right. Certain common antivirus programs, such as most of those from
Norton or McAfee, or a recent one from Trend, tend to cause problems
with deleting messages, although seldom immediately, so if you have such
a program, remember where to find the fix - you are likely to need it
again.
 
D

Dave1963

It did work great.
Thank you.


When there are problems deleting mail, it often helps to download and
install this fix, with Windows Mail not running:

http://support.microsoft.com/default.aspx/kb/941090

Although it's labelled as for mail stuck in the Outbox, it also works in
other folders. If you don't know whether to use the 32-bit version or
the 64-bit version, try the 32-bit version first. Certain common
antivirus programs, such as most of those from Norton or McAfee, or
a recent one from Trend, tend to cause such problems, although
seldom immediately, so if you have such a program, remember where
to find the fix - you are likely to need it again.
 

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