Corrupt Error Report-Computer keeps randomly restarting....

M

Martynor

My computer has a problem that has been discussed in the past. It seems very
complex. It keeps restarting itself, sometimes before it even loads. I get
error reports, and when I send them, a new webpage opens saying something
about the error report being corrupted due to a serious problem with my
software or hardware. The steps say to go to remove any new
programs I've installed, but not only will the add/remove programs thing not
load, but I haven't even added anything new to my computer for quite some
time! This problem seemed to start right after I USB connected a digital
photo frame to the computer. It didn't load any software that I'm aware of.
Sometimes I try to get through reading the whole instructions on fixing the
problem, but my computer restarts again. I've installed XP Service Pack 3, I
just installed PC Tools Spyware Doctor and found a Trogan.Virtuemonde virus
which I've since removed, and I've checked the computers registry with
RegistryFix7. When the dialog box pops up indicating that my computer has
experienced a serious error, I try to click on "don't send report" and it
keeps popping up. I believe it has something to do with my wireless network
card because when I disable the wireless network connection, I don't get the
error message and my computer doesn't randomly restart. Can someone help me
with this problem? :-( Thank you !
 
J

JimH

My computer has a problem that has been discussed in the past. It seems very
complex.  It keeps restarting itself, sometimes before it even loads. Iget
error reports, and when I send them, a new webpage opens saying something
about the error report being corrupted due to a serious problem with my
software or hardware. The steps say to go to remove any new
programs I've installed, but not only will the add/remove programs thing not
load, but I haven't even added anything new to my computer for quite some
time! This problem seemed to start right after I USB connected a digital
photo frame to the computer. It didn't load any software that I'm aware of.  
Sometimes I try to get through reading the whole instructions on fixing the
problem, but my computer restarts again. I've installed XP Service Pack 3, I
just installed PC Tools Spyware Doctor and found a Trogan.Virtuemonde virus
which I've since removed, and I've checked the computers registry with
RegistryFix7. When the dialog box pops up indicating that my computer has
experienced a serious error, I try to click on "don't send report" and it
keeps popping up.  I believe it has something to do with my wireless network
card because when I disable the wireless network connection, I don't get the
error message and my computer doesn't randomly restart.  Can someone help me
with this problem? :-( Thank you !

Need more information on your system, Windows XP, Vista ???
Processor, RAM, desktop, Laptop ???

If your system is that unstable, you need to start with the basics.
On another system, download several memory testers, such as:

Microsoft Memory Diagnostics, http://oca.microsoft.com/en/windiag.asp
Memtest86, http://www.memtest86.com/

Either burn a CD or floppy, boot your system with it (may have to
change your BIOS settings to boot to floppy or CD first), run the
diagnostics. I would suggest testing each stick of memory separately,
in all available slots. Run each test for a minimum of 4 hours.
Normally, a failure wil show up within that time frame. I recently had
a customer's laptop that had 2 sticks of bad RAM (generic RAM), that
when tested together, tested OK. Yet, when tested indepedently, each
failed the routine rather quickly. Symptoms were random reboots. If
this is an XP machine, Go to Control Panel, Administrative Tools,
Event Viewer, look in "System" for any "Red" failures. Double click
any and all to check for any system error messages.
While in Control Panel, go to System, Advanced tab, Startup and
Recovery section, Settings, under System Failure, Automatically
Restart will be checked ?, make sure that under "write debugging
information", at least "small memory dump" is selected. This will be
very useful to debug your system if your RAM tests to be OK.

JimH
 
J

JimH

My computer has a problem that has been discussed in the past. It seems very
complex.  It keeps restarting itself, sometimes before it even loads. Iget
error reports, and when I send them, a new webpage opens saying something
about the error report being corrupted due to a serious problem with my
software or hardware. The steps say to go to remove any new
programs I've installed, but not only will the add/remove programs thing not
load, but I haven't even added anything new to my computer for quite some
time! This problem seemed to start right after I USB connected a digital
photo frame to the computer. It didn't load any software that I'm aware of.  
Sometimes I try to get through reading the whole instructions on fixing the
problem, but my computer restarts again. I've installed XP Service Pack 3, I
just installed PC Tools Spyware Doctor and found a Trogan.Virtuemonde virus
which I've since removed, and I've checked the computers registry with
RegistryFix7. When the dialog box pops up indicating that my computer has
experienced a serious error, I try to click on "don't send report" and it
keeps popping up.  I believe it has something to do with my wireless network
card because when I disable the wireless network connection, I don't get the
error message and my computer doesn't randomly restart.  Can someone help me
with this problem? :-( Thank you !

On another system, try to find new drivers for your wireless network
card
from the manufacturer, not from Microsoft.....install them and retry
your
wireless connection.
JimH
 

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