Corrupt domain profiles...

[paulw]

Environment:
5 servers, 1 2003 SBS, 3 2003 and 1 2000 all fully patched.
About 50 workstations all running XP sp2
WSUS and Symantec Antivirus

At first I just thought this issue was your standard run of the mill
corrupt profile. But this issue seems to be spreading (5 users in the
past few months, multiple times on each computer now) and I cant
figure out what is causing it. Rebooting usually fixes the issue but
there have been a few times where I’ve had to completely recreate the
profile.

All are local profiles..no roaming, no folder redirection.
I've also tried installing the User Profile Hive Cleanup Service
In the event log this shows up..
Windows was unable to load the registry. This is often caused by
insufficient memory or insufficient security rights.

DETAIL - The process cannot access the file because it is being used
by another process. for C:\Documents and Settings\user.domain
\ntuser.dat

I’ve ran chkdsk, all the Dell hardware diags and disabled SAV for
testing.

Any ideas?

 

[paulw]

Environment:
5 servers, 1 2003 SBS, 3 2003 and 1 2000 all fully patched.
About 50 workstations all running XP sp2
WSUS and Symantec Antivirus

At first I just thought this issue was your standard run of the mill
corrupt profile.  But this issue seems to be spreading (5 users in the
past few months, multiple times on each computer now) and I cant
figure out what is causing it.  Rebooting usually fixes the issue but
there have been a few times where I’ve had to completely recreate the
profile.

All are local profiles..no roaming, no folder redirection.
I've also tried installing the User Profile Hive Cleanup Service
In the event log this shows up..
Windows was unable to load the registry. This is often caused by
insufficient memory or insufficient security rights.

 DETAIL - The process cannot access the file because it is being used
by another process.  for C:\Documents and Settings\user.domain
\ntuser.dat

I’ve ran chkdsk, all the Dell hardware diags and disabled SAV for
testing.

Any ideas?

One more thing... dc and netdiag come back perfect.

 

[Pegasus \(MVP\)]

Environment:
5 servers, 1 2003 SBS, 3 2003 and 1 2000 all fully patched.
About 50 workstations all running XP sp2
WSUS and Symantec Antivirus

At first I just thought this issue was your standard run of the mill
corrupt profile. But this issue seems to be spreading (5 users in the
past few months, multiple times on each computer now) and I cant
figure out what is causing it. Rebooting usually fixes the issue but
there have been a few times where I’ve had to completely recreate the
profile.

All are local profiles..no roaming, no folder redirection.
I've also tried installing the User Profile Hive Cleanup Service
In the event log this shows up..
Windows was unable to load the registry. This is often caused by
insufficient memory or insufficient security rights.

DETAIL - The process cannot access the file because it is being used
by another process. for C:\Documents and Settings\user.domain
\ntuser.dat

I’ve ran chkdsk, all the Dell hardware diags and disabled SAV for
testing.

Any ideas?

============

Some users report that the problem can be caused by this well-known
miscreant, ZoneAlarm. If it isn't, start disabling things under the startup
tab in msconfig.exe until you find the culprit.

 

[paulw]

I've went ahead and upgraded everyone to 10.1.7. Ill let you know if
the issue persists. Thanks for your post Leythos.